HaloITSM

ITSM solution for managing incidents & assets
(19 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

£25,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Administrative Reporting Administrative Reporting
Alerts / Escalation Alerts / Escalation
Approval Process Control Approval Process Control
Asset Management Asset Management
Auditing Auditing
Automatic Notifications Automatic Notifications
Built-In Database Built-In Database
Calendar Management Calendar Management
Capacity Management Capacity Management
Change Management Change Management
Collaboration Tools Collaboration Tools
Communication Management Communication Management
Compliance Management Compliance Management
Configuration Management Configuration Management
Contact Database Contact Database
Contract Management Contract Management
Customizable Reporting Customizable Reporting
Data Import/Export Data Import/Export
Drag & Drop Interface Drag & Drop Interface
Event Calendar Event Calendar
Incident Management Incident Management
Issue Management Issue Management
Knowledge Base Management Knowledge Base Management
Maintenance Scheduling Maintenance Scheduling
Password Management Password Management
Problem Management Problem Management
Project Management Project Management
Real Time Data Real Time Data
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
Sales Reporting Sales Reporting
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Third Party Integration Third Party Integration
User Management User Management
Workflow Management Workflow Management

Integrations

Integrations

Cisco Webex Cisco Webex
Jira Jira
KashFlow KashFlow
Microsoft Azure Microsoft Azure
Okta Okta
QuickBooks Online QuickBooks Online
Sage Business Cloud Accounting Sage Business Cloud Accounting
Salesforce Marketing Cloud Salesforce Marketing Cloud
Twitter Twitter
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