Milvus

IT management system and help desk solution
(2 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$30,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Alerts / Escalation Alerts / Escalation
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Assignment Management Assignment Management
Automated Scheduling Automated Scheduling
Availability Indicator Availability Indicator
Billing & Invoicing Billing & Invoicing
Call Center Management Call Center Management
Capacity Management Capacity Management
Channel Management Channel Management
Chat Chat
Client Portal Client Portal
Compliance Management Compliance Management
Contract Management Contract Management
Customizable Branding Customizable Branding
Customizable Reporting Customizable Reporting
Data Filtering Data Filtering
Document Storage Document Storage
Email Integration Email Integration
Escalation Management Escalation Management
Feedback Collection Feedback Collection
File Transfer File Transfer
Filtered Views Filtered Views
Geolocation Geolocation
HTML5 Technology HTML5 Technology
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Instant Messaging Instant Messaging
Inventory Management Inventory Management
Inventory Tracking Inventory Tracking
Knowledge Base Management Knowledge Base Management
Location Tracking Location Tracking
Maintenance Scheduling Maintenance Scheduling
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Remote Access Remote Access
Remote Control Remote Control
Remote File Access Remote File Access
Reporting & Statistics Reporting & Statistics
SLA Management SLA Management
Scheduling Scheduling
Self Service Portal Self Service Portal
Status Tracking Status Tracking
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Task Management Task Management