Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$12,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| Call Center Management |
Call Center Management
|
| Call Disposition |
Call Disposition
|
| Call Monitoring |
Call Monitoring
|
| Call Recording |
Call Recording
|
| Call Reporting |
Call Reporting
|
| Call Routing |
Call Routing
|
| Call Scripting |
Call Scripting
|
| Call Transfer |
Call Transfer
|
| Callback Scheduling |
Callback Scheduling
|
| Caller ID |
Caller ID
|
| Campaign Management |
Campaign Management
|
| Computer Telephony Integration |
Computer Telephony Integration
|
| Contact Database |
Contact Database
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Customizable Caller ID |
Customizable Caller ID
|
| Email Invitations & Reminders |
Email Invitations & Reminders
|
| Email Notifications |
Email Notifications
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Instant Messaging |
Instant Messaging
|
| Lead Capture |
Lead Capture
|
| Lead Management |
Lead Management
|
| Mobile Alerts |
Mobile Alerts
|
| On-Demand Recording |
On-Demand Recording
|
| Predictive Dialer |
Predictive Dialer
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Reporting |
Real Time Reporting
|
| Reminders |
Reminders
|
| Reporting & Statistics |
Reporting & Statistics
|
| Risk Alerts |
Risk Alerts
|
| SMS Integration |
SMS Integration
|
| Scheduling |
Scheduling
|
| Secure Data Storage |
Secure Data Storage
|
| Survey Management |
Survey Management
|
| Surveys & Feedback |
Surveys & Feedback
|
| Text to Speech |
Text to Speech
|
| Third Party Integration |
Third Party Integration
|
| Voice Mail |
Voice Mail
|
Integrations |
Integrations |
| Gmail |
Gmail
|
| Google Calendar |
Google Calendar
|
| Microsoft Outlook |
Microsoft Outlook
|
| Zapier |
Zapier
|
