Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$0,01/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Activity Dashboard |
Activity Dashboard
|
| Alerts / Escalation |
Alerts / Escalation
|
| Analytics |
Analytics
|
| Answering Machine Detection |
Answering Machine Detection
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| Automatic Notifications |
Automatic Notifications
|
| Call Center Management |
Call Center Management
|
| Call Monitoring |
Call Monitoring
|
| Call Recording |
Call Recording
|
| Call Reporting |
Call Reporting
|
| Call Routing |
Call Routing
|
| Call Scripting |
Call Scripting
|
| Call Tracking |
Call Tracking
|
| Call Transfer |
Call Transfer
|
| Caller ID |
Caller ID
|
| Campaign Management |
Campaign Management
|
| Chat |
Chat
|
| Compliance Management |
Compliance Management
|
| Conferencing |
Conferencing
|
| Customer Service Analytics |
Customer Service Analytics
|
| Delivery Tracking |
Delivery Tracking
|
| Multi-Language |
Multi-Language
|
| Multimedia Support |
Multimedia Support
|
| On-Demand Recording |
On-Demand Recording
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Reporting |
Real Time Reporting
|
| Reporting & Statistics |
Reporting & Statistics
|
| Request Routing |
Request Routing
|
| SMS Integration |
SMS Integration
|
| SMS Marketing Managment |
SMS Marketing Managment
|
| Status Reporting |
Status Reporting
|
| Status Tracking |
Status Tracking
|
| Text to Speech |
Text to Speech
|
| Third Party Integration |
Third Party Integration
|
| Two-Way Audio & Video |
Two-Way Audio & Video
|
| Voice Mail |
Voice Mail
|
Integrations |
Integrations |
| Google Analytics |
Google Analytics
|
