How are these alternatives similar to Sparkcentral?

The alternatives suggested are similar to Sparkcentral in terms of common software categories, shared features and the number of verified user reviews. Explore the following Sparkcentral alternatives to see if there are any Sparkcentral competitors that you should also consider in your software research.


What are the top 5 alternatives to Sparkcentral?


Top 20 alternatives

Sprinklr

# 1 Alternative

Overview

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,9 0.3

Falcon.io

Unified social media marketing and management platform

Overview

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management Read more about Falcon.io
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 3,8 0.4 View Pricing Plans

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,0 0.2

Facelift Cloud

Multi-channel social media marketing

Overview

Facelift Cloud is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Read more about Facelift Cloud
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 3,9 0.3 View Pricing Plans

Khoros Marketing

Social marketing campaign and brand management

Overview

Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, social listening data, and more. Read more about Khoros Marketing
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,8 0.4

ShowHows

Online how-to guides & tutorials for business

Overview

ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing Read more about ShowHows
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.2

Rasa

Leading open-source conversational AI platform

Overview

Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers. Read more about Rasa
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,7 0.5

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.1

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,7 0.5 View Pricing Plans

Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Overview

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,8 0.4

Enterprise Bot

Intelligent Omnichannel Conversations

Overview

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.1

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

BeInContact

Your Omnichannel Cloud Contact Center Solution

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,9 0.3

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,3 0.1

HelpCrunch

Customer Communication tool for Support, Marketing & Sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 0.6

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.4
Quick view of Sparkcentral
4,2 (15)
Business size
S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money
4,2
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