---
description: Learn how Chat Metrics can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat Metrics Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat Metrics](/software/1998083/chat-metrics) > [Chat Metrics Alternatives](https://www.getapp.za.com/alternatives/1998083/chat-metrics)

# Alternatives to Chat Metrics

Canonical: https://www.getapp.za.com/alternatives/1998083/chat-metrics

> Explore the top alternatives to Chat Metrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HumanBot** — 4.8/5 (819 reviews) — AI chat transforms customer experience.
   - [View profile](https://www.getapp.za.com/software/2069555/humanbot)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2069555/chat-metrics/vs/humanbot)
2. **Clepher** — 4.8/5 (88 reviews) — Get Clepher with Chatbots
   - [View profile](https://www.getapp.za.com/software/2062929/clever-messenger)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2062929/chat-metrics/vs/clever-messenger)
3. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.za.com/software/105081/tidio-chat)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/105081/1998083/tidio-chat/vs/chat-metrics)
4. **Freshchat** — 4.1/5 (115 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.za.com/software/106095/freshchat)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/106095/1998083/freshchat/vs/chat-metrics)
5. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
   - [View profile](https://www.getapp.za.com/software/111347/crisp)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/111347/1998083/crisp/vs/chat-metrics)
6. **Community SMS Marketing Platform** — 4.8/5 (29 reviews) — Two-way texting for personalized 1:1 messaging at scale.
   - [View profile](https://www.getapp.za.com/software/2043587/community)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2043587/chat-metrics/vs/community)
7. **charles** — 4.4/5 (21 reviews) — Web-based conversational commerce suite for consumer brands
   - [View profile](https://www.getapp.za.com/software/2056879/charles)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2056879/chat-metrics/vs/charles)
8. **Birdeye** — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
   - [View profile](https://www.getapp.za.com/software/112535/birdeye)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/112535/1998083/birdeye/vs/chat-metrics)
9. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.za.com/software/91379/intercom)
   - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/91379/1998083/intercom/vs/chat-metrics)
10. **Quiq** — 4.5/5 (37 reviews) — Business messaging solution - SMS, FB Messenger, Kik, \& Chat
    - [View profile](https://www.getapp.za.com/software/109689/quiq-messaging)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/109689/1998083/quiq-messaging/vs/chat-metrics)
11. **Drift** — 4.5/5 (199 reviews) — Live chat \& in-app messaging for sales \& marketing
    - [View profile](https://www.getapp.za.com/software/108899/drift)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/108899/1998083/drift/vs/chat-metrics)
12. **iAdvize** — 4.2/5 (21 reviews) — Cloud-based AI sales associate for eCommerce businesses
    - [View profile](https://www.getapp.za.com/software/100418/iadvize)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/100418/1998083/iadvize/vs/chat-metrics)
13. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.za.com/software/91301/liveagent)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/91301/1998083/liveagent/vs/chat-metrics)
14. **ChatBot** — 4.6/5 (66 reviews) — Easy to use chatbot platform for business
    - [View profile](https://www.getapp.za.com/software/108699/chatbot)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/108699/1998083/chatbot/vs/chat-metrics)
15. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
    - [View profile](https://www.getapp.za.com/software/108663/avochato)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/108663/1998083/avochato/vs/chat-metrics)
16. **Smartsupp** — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
    - [View profile](https://www.getapp.za.com/software/101363/smartsupp-live-chat)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/101363/1998083/smartsupp-live-chat/vs/chat-metrics)
17. **Kenect** — 4.6/5 (93 reviews) — The AI Engine for Dealers
    - [View profile](https://www.getapp.za.com/software/2055028/kenect)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2055028/chat-metrics/vs/kenect)
18. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai: A superior 24/7 customer engagement solution.
    - [View profile](https://www.getapp.za.com/software/119823/smith-ai-live-website-chat)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/119823/1998083/smith-ai-live-website-chat/vs/chat-metrics)
19. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.za.com/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/1998083/2057354/chat-metrics/vs/inconcert-omnichannel-contact-center)
20. **OnceHub** — 4.6/5 (135 reviews) — Be where it matters. Bring your A game and sell.
    - [View profile](https://www.getapp.za.com/software/111941/scheduleonce)
    - [Compare vs Chat Metrics](https://www.getapp.za.com/compare/111941/1998083/scheduleonce/vs/chat-metrics)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Conversational Marketing Platforms](https://www.getapp.za.com/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/1998083/chat-metrics)
- [View Product Profile](https://www.getapp.za.com/software/1998083/chat-metrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chat-metrics/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/1998083/chat-metrics> |
| en-AU | <https://www.getapp.com.au/alternatives/1998083/chat-metrics> |
| en-CA | <https://www.getapp.ca/alternatives/1998083/chat-metrics> |
| en-GB | <https://www.getapp.co.uk/alternatives/1998083/chat-metrics> |
| en-IE | <https://www.getapp.ie/alternatives/1998083/chat-metrics> |
| en-NZ | <https://www.getapp.co.nz/alternatives/1998083/chat-metrics> |
| en-SG | <https://www.getapp.sg/alternatives/1998083/chat-metrics> |
| en-ZA | <https://www.getapp.za.com/alternatives/1998083/chat-metrics> |

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