Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
£15,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| 360 Degree Feedback |
360 Degree Feedback
|
| API |
API
|
| Activity Dashboard |
Activity Dashboard
|
| Alerts / Escalation |
Alerts / Escalation
|
| Analytics |
Analytics
|
| Auto-Responders |
Auto-Responders
|
| CRM Integration |
CRM Integration
|
| Call Center Management |
Call Center Management
|
| Call Recording |
Call Recording
|
| Call Routing |
Call Routing
|
| Communication Management |
Communication Management
|
| Contact History |
Contact History
|
| Customer Database |
Customer Database
|
| Customer Experience Management |
Customer Experience Management
|
| Customer History |
Customer History
|
| Email Integration |
Email Integration
|
| Email Notifications |
Email Notifications
|
| Engagement Analytics |
Engagement Analytics
|
| Feedback Collection |
Feedback Collection
|
| Feedback Management |
Feedback Management
|
| Filtered Views |
Filtered Views
|
| History Tracking |
History Tracking
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Language |
Multi-Language
|
| Performance Metrics |
Performance Metrics
|
| Ratings & Reviews |
Ratings & Reviews
|
| SSL Security |
SSL Security
|
| Self Service Portal |
Self Service Portal
|
| Sentiment Analysis |
Sentiment Analysis
|
| Single Sign On |
Single Sign On
|
| Social Media Integration |
Social Media Integration
|
| Survey Management |
Survey Management
|
| Surveys & Feedback |
Surveys & Feedback
|
| Third Party Integration |
Third Party Integration
|
| Trend Analysis |
Trend Analysis
|
| Work Order Management |
Work Order Management
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Shopify |
Shopify
|
