Gnatta

Customer engagement tool for omnichannel communication
(3 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

£15,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

360 Degree Feedback 360 Degree Feedback
API API
Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Analytics Analytics
Auto-Responders Auto-Responders
CRM Integration CRM Integration
Call Center Management Call Center Management
Call Recording Call Recording
Call Routing Call Routing
Communication Management Communication Management
Contact History Contact History
Customer Database Customer Database
Customer Experience Management Customer Experience Management
Customer History Customer History
Email Integration Email Integration
Email Notifications Email Notifications
Engagement Analytics Engagement Analytics
Feedback Collection Feedback Collection
Feedback Management Feedback Management
Filtered Views Filtered Views
History Tracking History Tracking
IVR / Voice Recognition IVR / Voice Recognition
Multi-Channel Communication Multi-Channel Communication
Multi-Language Multi-Language
Performance Metrics Performance Metrics
Ratings & Reviews Ratings & Reviews
SSL Security SSL Security
Self Service Portal Self Service Portal
Sentiment Analysis Sentiment Analysis
Single Sign On Single Sign On
Social Media Integration Social Media Integration
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Trend Analysis Trend Analysis
Work Order Management Work Order Management
Workflow Management Workflow Management

Integrations

Integrations

Salesforce Sales Cloud Salesforce Sales Cloud
Shopify Shopify

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