Deepser

IT service desk, ticketing, and asset management software
(12 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Automatic Notifications Automatic Notifications
CRM Integration CRM Integration
Calendar Management Calendar Management
Call Center Management Call Center Management
Categorization Categorization
Change Management Change Management
Client Portal Client Portal
Compliance Management Compliance Management
Configuration Management Configuration Management
Contact Management Contact Management
Content Management Content Management
Contract Management Contract Management
Customizable Branding Customizable Branding
Data Import/Export Data Import/Export
Document Storage Document Storage
Drag & Drop Interface Drag & Drop Interface
ERP Integration ERP Integration
Email Integration Email Integration
Employee Time Tracking Employee Time Tracking
Escalation Management Escalation Management
Full Text Search Full Text Search
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Inventory Management Inventory Management
Issue Management Issue Management
Knowledge Base Management Knowledge Base Management
Lead Management Lead Management
Maintenance Scheduling Maintenance Scheduling
Multi-Channel Communication Multi-Channel Communication
Prioritizing Prioritizing
Problem Management Problem Management
Project Management Project Management
Remote Control Remote Control
Reporting & Statistics Reporting & Statistics
Request Assignment Request Assignment
Request Routing Request Routing
SLA Management SLA Management
Scheduled Reporting Scheduled Reporting
Scheduling Scheduling
Self Service Portal Self Service Portal
Supplier Management Supplier Management
Task Management Task Management
Task Planning Task Planning
User Management User Management
Workflow Management Workflow Management

Integrations

Integrations

Connect Connect
TeamViewer TeamViewer