Sunrise ITSM

IT service management system to handle incidents & resources
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Management Activity Management
Activity Tracking Activity Tracking
Audit Trail Audit Trail
Auditing Auditing
Availability Management Availability Management
Capacity Management Capacity Management
Change Management Change Management
Change Order Management Change Order Management
Configuration Management Configuration Management
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Contract Management Contract Management
Customer Activity Reporting Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Database Customer Database
Customer Service Analytics Customer Service Analytics
Employee Self Service Employee Self Service
Expense Tracking Expense Tracking
IT Asset Tracking IT Asset Tracking
IT Cost Management IT Cost Management
Incident Management Incident Management
Knowledge Base Management Knowledge Base Management
Problem Management Problem Management
Procurement Management Procurement Management
Project Management Project Management
Project Tracking Project Tracking
Real Time Monitoring Real Time Monitoring
Reporting & Statistics Reporting & Statistics
Resource Allocation Resource Allocation
Risk Alerts Risk Alerts
Risk Analytics Risk Analytics
Risk Assessment Risk Assessment
SLA Management SLA Management
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Task Management Task Management
Time & Expense Tracking Time & Expense Tracking
Workflow Management Workflow Management

Integrations

Integrations

Jira Jira
Microsoft Teams Microsoft Teams
Slack Slack