CallVU

Digital call experience platform for call centers
(0 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Analytics Analytics
Authentication Authentication
CRM Integration CRM Integration
Call Center Management Call Center Management
Campaign Management Campaign Management
Communication Management Communication Management
Compliance Management Compliance Management
Custom Fields Custom Fields
Custom Forms Custom Forms
Customer Experience Management Customer Experience Management
Customer Segmentation Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Templates Customizable Templates
Digital Signature Digital Signature
Document Review Document Review
Document Storage Document Storage
Drag & Drop Interface Drag & Drop Interface
Escalation Management Escalation Management
Feedback Collection Feedback Collection
Forms Management Forms Management
HIPAA Compliance HIPAA Compliance
IVR / Voice Recognition IVR / Voice Recognition
Multi-Channel Communication Multi-Channel Communication
PCI DSS Compliance PCI DSS Compliance
Performance Metrics Performance Metrics
Reporting & Statistics Reporting & Statistics
Self Service Portal Self Service Portal
Sentiment Analysis Sentiment Analysis
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Video Support Video Support
Web Forms Web Forms
Workflow Management Workflow Management

Integrations

Integrations

Five9 Five9
NICE inContact NICE inContact
Talkdesk Talkdesk

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