Help Lightning

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How are these alternatives similar to Help Lightning?

The alternatives suggested are similar to Help Lightning in terms of common software categories, shared features and the number of verified user reviews. Explore the following Help Lightning alternatives to see if there are any Help Lightning competitors that you should also consider in your software research.


What are the top 5 alternatives to Help Lightning?


Top 20 alternatives

Microsoft Teams

Chat-based workspace in Office 365

Overview

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. Read more about Microsoft Teams

Business size

S M L

Starting from: US$76.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Vonage Business Communications

Cloud-based business VoIP phone service

Overview

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses Read more about Vonage Business Communications

Business size

S M L

Starting from: US$19.99
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

SightCall

The more you see, the better you serve

Overview

SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it. Read more about SightCall

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

Webex Suite

One app for everything. And everyone.

Overview

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex Suite

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. Start with a 30-day free trial, no credit card or contracts needed. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is a leading FREE collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Read more about Bitrix24

Business size

S M L

Starting from: US$61.00
Pricing plans
Value for Money 4.2 0.5 View Pricing Plans

Front

AI-enabled customer service platform for collaboration

Overview

Front is a customer operations platform that enables collaboration at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. Read more about Front

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

iotum

Augment your offering by adding cloud-based voice & video

Overview

Collaborate easily during meetings by sharing and presenting documents, using whiteboards and text chat, highlighting speakers, incorporating break out rooms, using laser pointers, and so much more... Read more about iotum

Business size

S M L

Starting from: US$14.99
  • Free Version
  • Free Trial
Value for Money 4.9 0.2

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

Overview

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs. Read more about Callbox

Business size

S M L

Starting from: US$34.00
  • Free Version
  • Free Trial
Value for Money 5 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Wrike

Manage your projects from start to finish with Wrike

Overview

Bring teams together with powerful web collaboration from Wrike. Remove the need for spreadsheets, emails, and status updates. Always have the latest files at your fingertips, collaborate and make requests in real-time, and get automatic reports. Read more about Wrike

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

inconnect

Make Contact. Do Business.

Overview

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inconnect

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.6

MangoApps

Bring your frontline and office teams together

Overview

MangoApps is a collaboration platform that helps distributed teams promote visibility and carry projects across the finish line. Read more about MangoApps

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

SanCCS

Attain the Best Call Center Solutions by SAN Softwares.

Overview

SanCCS is the top Contact Center Solution, featuring a Blended Dialer, Ticket Management, Quality Module, and Omni-Channel Integration with platforms like WhatsApp, email, and social media for seamless customer support and enhanced productivity. Read more about SanCCS

Business size

S M L

Starting from: US$100.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.1

monday.com

Project Management Made Easy

Overview

monday.com, a flexible remote collaboration software, fosters effective teamwork, improves communication, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly. Share files, feedback, and ideas and @mention teammates. Read more about monday.com

Business size

S M L

Starting from: US$8.00
Pricing plans
Value for Money 4.3 0.4 View Pricing Plans

OverIT Next-Gen FSM Platform

Field service management software

Overview

OverIT is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally Read more about OverIT Next-Gen FSM Platform

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.3 1.4

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Digital Samba

Webinars, web-conferencing & streaming management solution

Overview

Digital Samba's prebuilt video conferencing API helps businesses embed video conferences, webinars and virtual classrooms into their applications. The white-label capabilities let customer personalise the interface using custom colours and logos to create a seamless user experience. Read more about Digital Samba

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.2

Sagicc

An intelligent customer service experience.

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$45.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Quick view of Help Lightning

Business size

S M L

Pricing starting from:

US$75,000.00

  • Free Version
  • Free Trial

Value for Money

4.7