---
description: Learn how Request Tracker can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Request Tracker Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Task Management Software](/directory/570/task-management/software) > [Request Tracker](/software/2035323/request-tracker) > [Request Tracker Alternatives](https://www.getapp.za.com/alternatives/2035323/request-tracker)

# Alternatives to Request Tracker

Canonical: https://www.getapp.za.com/alternatives/2035323/request-tracker

> Explore the top alternatives to Request Tracker. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Jira** — 4.4/5 (15504 reviews) — Project management and work tracking software
   - [View profile](https://www.getapp.za.com/software/9953/jira)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/9953/2035323/jira/vs/request-tracker)
2. **GitHub** — 4.8/5 (6210 reviews) — Social coding \& collaborative development platform
   - [View profile](https://www.getapp.za.com/software/90537/github)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/90537/2035323/github/vs/request-tracker)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.za.com/software/91811/jira-service-management)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/91811/2035323/jira-service-management/vs/request-tracker)
4. **Freshservice** — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.za.com/software/91351/freshservice)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/91351/2035323/freshservice/vs/request-tracker)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.za.com/software/132287/milvus)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/132287/2035323/milvus/vs/request-tracker)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/9448/2035323/zendesk/vs/request-tracker)
7. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.za.com/software/120371/boss-solutions)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/120371/2035323/boss-solutions/vs/request-tracker)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.za.com/software/101433/issuetrak)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/101433/2035323/issuetrak/vs/request-tracker)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.za.com/software/20521/manageengine-service-desk-plus)
   - [Compare vs Request Tracker](https://www.getapp.za.com/compare/20521/2035323/manageengine-service-desk-plus/vs/request-tracker)
10. **SysAid** — 4.5/5 (524 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.za.com/software/90863/sysaid)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/90863/2035323/sysaid/vs/request-tracker)
11. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
    - [View profile](https://www.getapp.za.com/software/91301/liveagent)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/91301/2035323/liveagent/vs/request-tracker)
12. **Wrike** — 4.4/5 (3044 reviews) — AI-powered work delivery platform
    - [View profile](https://www.getapp.za.com/software/9964/wrike)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/9964/2035323/wrike/vs/request-tracker)
13. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.za.com/software/102025/otrs)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/102025/2035323/otrs/vs/request-tracker)
14. **Alloy Navigator** — 4.6/5 (67 reviews) — Award winning IT Asset Mgmt and Service Mgmt platform
    - [View profile](https://www.getapp.za.com/software/113079/alloy-navigator)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/113079/2035323/alloy-navigator/vs/request-tracker)
15. **Zoho Projects** — 4.5/5 (875 reviews) — Project Management, Collaboration and Bug Tracking
    - [View profile](https://www.getapp.za.com/software/9910/zoho-projects)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/9910/2035323/zoho-projects/vs/request-tracker)
16. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.za.com/software/111785/topdesk)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/111785/2035323/topdesk/vs/request-tracker)
17. **ServiceTonic** — 4.7/5 (9 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.za.com/software/2072659/servicetonic)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/2035323/2072659/request-tracker/vs/servicetonic)
18. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/10036/2035323/zoho-desk/vs/request-tracker)
19. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.za.com/software/2067614/alvao-service-desk)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/2035323/2067614/request-tracker/vs/alvao-service-desk)
20. **Deepser** — 4.6/5 (58 reviews) — Service Management without complexity - no code.
    - [View profile](https://www.getapp.za.com/software/2002751/deepser)
    - [Compare vs Request Tracker](https://www.getapp.za.com/compare/2002751/2035323/deepser/vs/request-tracker)

## Related Categories

- [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software)
- [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.za.com/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2035323/request-tracker)
- [View Product Profile](https://www.getapp.za.com/software/2035323/request-tracker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2035323/request-tracker> |
| de-AT | <https://www.getapp.at/alternatives/2035323/request-tracker> |
| en | <https://www.getapp.com/it-management-software/a/request-tracker/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2035323/request-tracker> |
| en-AU | <https://www.getapp.com.au/alternatives/2035323/request-tracker> |
| en-CA | <https://www.getapp.ca/alternatives/2035323/request-tracker> |
| en-GB | <https://www.getapp.co.uk/alternatives/2035323/request-tracker> |
| en-IE | <https://www.getapp.ie/alternatives/2035323/request-tracker> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2035323/request-tracker> |
| en-SG | <https://www.getapp.sg/alternatives/2035323/request-tracker> |
| en-ZA | <https://www.getapp.za.com/alternatives/2035323/request-tracker> |
| es | <https://www.getapp.es/alternatives/2035323/request-tracker> |
| es-CL | <https://www.getapp.cl/alternatives/2035323/request-tracker> |
| es-CO | <https://www.getapp.com.co/alternatives/2035323/request-tracker> |
| es-MX | <https://www.getapp.com.mx/alternatives/2035323/request-tracker> |
| fr | <https://www.getapp.fr/alternatives/2035323/request-tracker> |
| fr-BE | <https://fr.getapp.be/alternatives/2035323/request-tracker> |
| fr-CA | <https://fr.getapp.ca/alternatives/2035323/request-tracker> |

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