Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$100,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Ad hoc Reporting |
Ad hoc Reporting
|
| Analytics |
Analytics
|
| Call Monitoring |
Call Monitoring
|
| Call Recording |
Call Recording
|
| Call Reporting |
Call Reporting
|
| Customer Segmentation |
Customer Segmentation
|
| Customizable Reporting |
Customizable Reporting
|
| Feedback Collection |
Feedback Collection
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Multi-Language |
Multi-Language
|
| Performance Management |
Performance Management
|
| Performance Metrics |
Performance Metrics
|
| Predictive Analytics |
Predictive Analytics
|
| Self-Learning |
Self-Learning
|
| Sentiment Analysis |
Sentiment Analysis
|
| Surveys & Feedback |
Surveys & Feedback
|
| Third Party Integration |
Third Party Integration
|
| Two-Way Audio & Video |
Two-Way Audio & Video
|
| Visual Analytics |
Visual Analytics
|
