OTO

Speech analytics API for sentiment analysis
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$100,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Ad hoc Reporting Ad hoc Reporting
Analytics Analytics
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Reporting Call Reporting
Customer Segmentation Customer Segmentation
Customizable Reporting Customizable Reporting
Feedback Collection Feedback Collection
IVR / Voice Recognition IVR / Voice Recognition
Multi-Language Multi-Language
Performance Management Performance Management
Performance Metrics Performance Metrics
Predictive Analytics Predictive Analytics
Self-Learning Self-Learning
Sentiment Analysis Sentiment Analysis
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Two-Way Audio & Video Two-Way Audio & Video
Visual Analytics Visual Analytics