Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$99,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Activity Dashboard |
Activity Dashboard
|
| Activity Tracking |
Activity Tracking
|
| Ad hoc Reporting |
Ad hoc Reporting
|
| Asset Management |
Asset Management
|
| Assignment Management |
Assignment Management
|
| Audit Trail |
Audit Trail
|
| Automated Scheduling |
Automated Scheduling
|
| Charting |
Charting
|
| Collaboration Tools |
Collaboration Tools
|
| Communication Management |
Communication Management
|
| Contact Management |
Contact Management
|
| Content Library |
Content Library
|
| Content Management |
Content Management
|
| Conversion Rate Optimization |
Conversion Rate Optimization
|
| Customer Experience Management |
Customer Experience Management
|
| Customer Segmentation |
Customer Segmentation
|
| Customer Service Analytics |
Customer Service Analytics
|
| Customizable Branding |
Customizable Branding
|
| Customizable Reporting |
Customizable Reporting
|
| Data Filtering |
Data Filtering
|
| Data Visualization |
Data Visualization
|
| Demographic Data Collection |
Demographic Data Collection
|
| Engagement Analytics |
Engagement Analytics
|
| Filtered Views |
Filtered Views
|
| Geolocation |
Geolocation
|
| Help Desk Integration |
Help Desk Integration
|
| Image Editing |
Image Editing
|
| Image Library |
Image Library
|
| Inbox Management |
Inbox Management
|
| Keyword Tracking |
Keyword Tracking
|
| Monitoring |
Monitoring
|
| Multi-Channel Marketing |
Multi-Channel Marketing
|
| Performance Reports |
Performance Reports
|
| Real Time Reporting |
Real Time Reporting
|
| Real Time Updates |
Real Time Updates
|
| Reporting & Statistics |
Reporting & Statistics
|
| Request Assignment |
Request Assignment
|
| Rule Based Publishing |
Rule Based Publishing
|
| Social Advertising |
Social Advertising
|
| Social Media Integration |
Social Media Integration
|
| Social Media Metrics |
Social Media Metrics
|
| Social Network Marketing |
Social Network Marketing
|
| Social Performance Management |
Social Performance Management
|
| Tagging |
Tagging
|
| Task Management |
Task Management
|
| Task Planning |
Task Planning
|
| Task Tracking |
Task Tracking
|
| Third Party Integration |
Third Party Integration
|
| Trend Analysis |
Trend Analysis
|
| Visual Analytics |
Visual Analytics
|
| Visual Discovery |
Visual Discovery
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| Beckon |
Beckon
|
| Bitium |
Bitium
|
| Emma |
Emma
|
| Rebrandly |
Rebrandly
|
| Rippling |
Rippling
|
| Sniply |
Sniply
|
|
Twitter
|
|
| Uberflip |
Uberflip
|
| UserVoice |
UserVoice
|
| Zendesk |
Zendesk
|
