---
description: Learn how Daktela can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Daktela Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Daktela](/software/2047462/daktela) > [Daktela Alternatives](https://www.getapp.za.com/alternatives/2047462/daktela)

# Alternatives to Daktela

Canonical: https://www.getapp.za.com/alternatives/2047462/daktela

> Explore the top alternatives to Daktela. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/91301/2047462/liveagent/vs/daktela)
2. **Bitrix24** — 4.2/5 (985 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.za.com/software/90602/bitrix24)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/90602/2047462/bitrix24/vs/daktela)
3. **Zendesk Suite** — 4.4/5 (4074 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/9448/2047462/zendesk/vs/daktela)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/10036/2047462/zoho-desk/vs/daktela)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/104597/2047462/genesys-cloud/vs/daktela)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/8391/2047462/incontact-call-center-software/vs/daktela)
7. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
   - [View profile](https://www.getapp.za.com/software/133847/voiso)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/133847/2047462/voiso/vs/daktela)
8. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.za.com/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2057354/daktela/vs/inconcert-omnichannel-contact-center)
9. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
   - [View profile](https://www.getapp.za.com/software/2059915/dialshree)
   - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2059915/daktela/vs/dialshree)
10. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.za.com/software/110527/ujet)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/110527/2047462/ujet/vs/daktela)
11. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.za.com/software/107757/dixa)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/107757/2047462/dixa/vs/daktela)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.za.com/software/2037283/call-center-studio)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2037283/2047462/call-center-studio/vs/daktela)
13. **Office24by7** (0 reviews) — All-in-One Office Automation Solutions
    - [View profile](https://www.getapp.za.com/software/112543/office24by)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/112543/2047462/office24by/vs/daktela)
14. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
    - [View profile](https://www.getapp.za.com/software/2052272/beincontact)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2052272/daktela/vs/beincontact)
15. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.za.com/software/2055586/inxide)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2055586/daktela/vs/inxide)
16. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
    - [View profile](https://www.getapp.za.com/software/2039855/maxcontact)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2039855/2047462/maxcontact/vs/daktela)
17. **Steam-connect** — 4.9/5 (9 reviews) — Empowering conversations
    - [View profile](https://www.getapp.za.com/software/2059793/steam-connect)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2059793/daktela/vs/steam-connect)
18. **Sparrow** — 5.0/5 (4 reviews) — Unified agent desktop and productivity suite
    - [View profile](https://www.getapp.za.com/software/2059563/sparrow-1)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2059563/daktela/vs/sparrow-1)
19. **Omnicus** — 4.5/5 (2 reviews) — Make The Contact Center Your Competitive Advantage
    - [View profile](https://www.getapp.za.com/software/2063580/omnicus)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/2047462/2063580/daktela/vs/omnicus)
20. **Aircall** — 4.2/5 (459 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.za.com/software/100333/aircall)
    - [Compare vs Daktela](https://www.getapp.za.com/compare/100333/2047462/aircall/vs/daktela)

## Related Categories

- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)
- [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2047462/daktela)
- [View Product Profile](https://www.getapp.za.com/software/2047462/daktela)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/daktela/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047462/daktela> |
| en-AU | <https://www.getapp.com.au/alternatives/2047462/daktela> |
| en-CA | <https://www.getapp.ca/alternatives/2047462/daktela> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047462/daktela> |
| en-IE | <https://www.getapp.ie/alternatives/2047462/daktela> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047462/daktela> |
| en-SG | <https://www.getapp.sg/alternatives/2047462/daktela> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047462/daktela> |

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