Contact Center AI Alternatives
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How are these alternatives similar to Contact Center AI?
The alternatives suggested are similar to Contact Center AI in terms of common software categories, shared features and the number of verified user reviews. Explore the following Contact Center AI alternatives to see if there are any Contact Center AI competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Read more about Birdeye
Business size
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M
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Your agents can focus on growing sales, improving conversion rates, and delivering outstanding customer care.
Read more about Smartsupp
Business size
S
M
L
Pricing
Starting from:
US$14.00
- Free Version
- Free Trial
Value for Money
4.4
4.4
Overview
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools
Read more about Drift
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
4.1
Overview
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Read more about Tiledesk
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
With Clepher's AI-powered conversational chatbots, users engage with customers on Facebook, Messenger, and Instagram Direct Message. Building a bot is easy with the visual drag n' drop builder. Use any of the 50+ native integrations. Add Zapier or Make to take your bot to the next level!
Read more about Clepher
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Landbot.io is a no-code chatbot platform designed to empower businesses to build frictionless conversational experiences.
Read more about Landbot
Business size
S
M
L
Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.0
4.0
Overview
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.
Read more about Chaport
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.
Read more about Botsplash
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.
Read more about Giosg
Business size
S
M
L
Pricing
Starting from:
US$199.00
- Free Version
- Free Trial
Value for Money
4.4
4.4
Overview
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.
Read more about Locobuzz
Business size
S
M
L
Pricing
Starting from:
US$399.00
- Free Version
- Free Trial
Value for Money
4.3
4.3
Overview
Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.
Read more about Haptik
Business size
S
M
L
Pricing
Starting from:
US$5,000.00
- Free Version
- Free Trial
Value for Money
4.1
4.1
Overview
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.
Read more about INSIDE
Business size
S
M
L
Pricing
Starting from:
US$120.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.
Read more about yellow.ai
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.3
4.3
Overview
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat
Read more about Quiq
Business size
S
M
L
Pricing
Starting from:
US$6,000.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
No-code Conversational AI Platform for Enterprise
Read more about Boost.AI
Business size
S
M
L
Pricing
Starting from:
US$50,000.00
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
AI-powered bot development platform. Create intelligent bots with drag-and-drop interface, NLP, multi-channel deployment, analytics, and seamless integrations. Automate tasks, engage customers, and drive business growth. Unlock the power of AI with Botosynthesis.ai
Read more about Botosynthesis
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.6
4.6
Overview
Vizir is a no-code chatbot builder that helps IT and HR teams provinding top-notch employee experience while reducing their reccuring workload.
Read more about Vizir
Business size
S
M
L
Pricing
Starting from:
US$200.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.
Read more about Cohere
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.8
3.8
Overview
Ada personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With Ada, it's simple for non-technical teams to build an automated, enterprise-class chatbot that solves 80% of customer inquiries.
Read more about Ada
Business size
S
M
L
Pricing
Starting from:
US$1,000.00
- Free Version
- Free Trial
Value for Money
4.3
4.3
Quick view of Contact Center AI
Business size
S
M
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Related categories
Conversational AI Platforms
Popular comparisons
- Contact Center AI Vs Birdeye
- Contact Center AI Vs Tidio
- Contact Center AI Vs Smartsupp
- Contact Center AI Vs Drift
- Contact Center AI Vs Tiledesk
- Contact Center AI Vs Clepher
- Contact Center AI Vs Landbot
- Contact Center AI Vs Chaport
- Contact Center AI Vs Botsplash
- Contact Center AI Vs Giosg
- Contact Center AI Vs Locobuzz
- Contact Center AI Vs Haptik
