---
description: Learn how USAN Contact Suite for Amazon Connect can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: USAN Contact Suite for Amazon Connect Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [USAN Contact Suite for Amazon Connect](/software/2052035/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/104597/2052035/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
2. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.za.com/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2057354/usan-contact-suite-for-amazon-connect/vs/inconcert-omnichannel-contact-center)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/91301/2052035/liveagent/vs/usan-contact-suite-for-amazon-connect)
4. **Bitrix24** — 4.2/5 (1002 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.za.com/software/90602/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/90602/2052035/bitrix24/vs/usan-contact-suite-for-amazon-connect)
5. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
   - [View profile](https://www.getapp.za.com/software/2052272/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2052272/usan-contact-suite-for-amazon-connect/vs/beincontact)
6. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/9448/2052035/zendesk/vs/usan-contact-suite-for-amazon-connect)
7. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/91754/2052035/salesforce-1-service-cloud/vs/usan-contact-suite-for-amazon-connect)
8. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/10036/2052035/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
9. **UJET** — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
   - [View profile](https://www.getapp.za.com/software/110527/ujet)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/110527/2052035/ujet/vs/usan-contact-suite-for-amazon-connect)
10. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.za.com/software/91276/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/91276/2052035/five9/vs/usan-contact-suite-for-amazon-connect)
11. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/8391/2052035/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
12. **Diabolocom** — 4.9/5 (9 reviews) — Cloud software for call centers \&amp; customer service.
    - [View profile](https://www.getapp.za.com/software/2062119/diabolocom)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2062119/usan-contact-suite-for-amazon-connect/vs/diabolocom)
13. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.za.com/software/107757/dixa)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/107757/2052035/dixa/vs/usan-contact-suite-for-amazon-connect)
14. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.za.com/software/2055586/inxide)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2055586/usan-contact-suite-for-amazon-connect/vs/inxide)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.za.com/software/2049433/nextiva-call-center)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2049433/2052035/nextiva-call-center/vs/usan-contact-suite-for-amazon-connect)
16. **NFON Contact Center** — 4.3/5 (4 reviews) — AI-enabled solution for omnichannel customer support.
    - [View profile](https://www.getapp.za.com/software/2080097/nfon-contact-center-hub)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2080097/usan-contact-suite-for-amazon-connect/vs/nfon-contact-center-hub)
17. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
    - [View profile](https://www.getapp.za.com/software/2067984/eloquant)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2052035/2067984/usan-contact-suite-for-amazon-connect/vs/eloquant)
18. **INO CX** — 4.5/5 (10 reviews) — All-in-One Business Communication Solution
    - [View profile](https://www.getapp.za.com/software/2046669/ino-cx)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/2046669/2052035/ino-cx/vs/usan-contact-suite-for-amazon-connect)
19. **Akio.CX** (0 reviews) — Multi-channel customer relations management platform
    - [View profile](https://www.getapp.za.com/software/100531/akio)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/100531/2052035/akio/vs/usan-contact-suite-for-amazon-connect)
20. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.za.com/software/10317/freshdesk)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.za.com/compare/10317/2052035/freshdesk/vs/usan-contact-suite-for-amazon-connect)

## Related Categories

- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.getapp.za.com/software/2052035/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/usan-contact-suite-for-amazon-connect/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.getapp.co.uk/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.getapp.ie/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.getapp.sg/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.getapp.fr/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.getapp.be/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"USAN Contact Suite for Amazon Connect","description":"Find the best USAN Contact Suite for Amazon Connect alternatives for your business in South Africa. On our platform you can find free, open source, and cloud-based software similar to USAN Contact Suite for Amazon Connect.","url":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect","about":{"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#software"},"breadcrumb":{"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#webpage","mainEntity":{"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#software"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"USAN Contact Suite for Amazon Connect","url":"https://www.getapp.za.com/software/2052035/usan-contact-suite-for-amazon-connect","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2052035/usan-contact-suite-for-amazon-connect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":5.0}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"USAN Contact Suite for Amazon Connect","position":3,"item":"/software/2052035/usan-contact-suite-for-amazon-connect","@type":"ListItem"},{"name":"USAN Contact Suite for Amazon Connect Alternatives","position":4,"item":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect","@type":"ListItem"}],"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"USAN Contact Suite for Amazon Connect Alternatives | GetApp South Africa 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Genesys Cloud CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.za.com/software/104597/genesys-cloud","@type":"ListItem"},{"name":"inconnect","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.za.com/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.za.com/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.za.com/software/90602/bitrix24","@type":"ListItem"},{"name":"BeInContact","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.getapp.za.com/software/2052272/beincontact","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.za.com/software/9448/zendesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.za.com/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.za.com/software/10036/zoho-desk","@type":"ListItem"},{"name":"UJET","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.za.com/software/110527/ujet","@type":"ListItem"},{"name":"Five9","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.za.com/software/91276/five9","@type":"ListItem"},{"name":"NiCE CXone","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.za.com/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Diabolocom","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.getapp.za.com/software/2062119/diabolocom","@type":"ListItem"},{"name":"Dixa","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.getapp.za.com/software/107757/dixa","@type":"ListItem"},{"name":"Inxide","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.getapp.za.com/software/2055586/inxide","@type":"ListItem"},{"name":"Nextiva Contact Center","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.za.com/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"NFON Contact Center","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bc7c93ce-587a-4799-b83f-15d80bc16de2.png","url":"https://www.getapp.za.com/software/2080097/nfon-contact-center-hub","@type":"ListItem"},{"name":"Eloquant","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.getapp.za.com/software/2067984/eloquant","@type":"ListItem"},{"name":"INO CX","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29ac42c8-4589-4430-831d-3b96bea78475.png","url":"https://www.getapp.za.com/software/2046669/ino-cx","@type":"ListItem"},{"name":"Akio.CX","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbdeb0b4-3933-420c-968d-71544f111264.png","url":"https://www.getapp.za.com/software/100531/akio","@type":"ListItem"},{"name":"Freshdesk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.za.com/software/10317/freshdesk","@type":"ListItem"}],"@id":"https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect#itemlist","numberOfItems":20}
</script>
