USAN Contact Suite for Amazon Connect Alternatives

USAN Contact Suite for Amazon Connect

How are these alternatives similar to USAN Contact Suite for Amazon Connect?

The alternatives suggested are similar to USAN Contact Suite for Amazon Connect in terms of common software categories, shared features and the number of verified user reviews. Explore the following USAN Contact Suite for Amazon Connect alternatives to see if there are any USAN Contact Suite for Amazon Connect competitors that you should also consider in your software research.


What are the top 5 alternatives to USAN Contact Suite for Amazon Connect?


Top 20 alternatives

Genesys Cloud CX

Software for faster, smarter, personal experiences

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.9

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.9

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent

Business size

S M L

Starting from: US$9,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.3

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

Overview

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs. Read more about Callbox

Business size

S M L

Starting from: US$34,00
  • Free Version
  • Free Trial
Value for Money 5

Sagicc

Make your customers fall in love with your brand 💘

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$70,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.5

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.8

WeKall

Cloud-based contact center and telephony AI software

Overview

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform. Read more about WeKall

Business size

S M L

Starting from: US$17,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.5

BeInContact

Your 100% Cloud Omnichannel Contact Center solution

Overview

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well. Read more about BeInContact

Business size

S M L

Starting from: US$38,00
  • Free Version
  • Free Trial
Value for Money 3,9 1.1

Enterprise Bot

Intelligent Omnichannel Conversations

Overview

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot

Business size

S M L

Starting from: US$50,00
  • Free Version
  • Free Trial
Value for Money 4,4 0.6

INO CX

All-in-One Business Communication Solution

Overview

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform. Read more about INO CX

Business size

S M L

Starting from: US$40,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.7

Thrio

Contact center technology. Done right.

Overview

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools. Read more about Thrio

Business size

S M L

Starting from: US$89,00
  • Free Version
  • Free Trial
Value for Money 5

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries. Read more about Bitrix24

Business size

S M L

Starting from: US$61,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.8

Cognigy.AI

Enterprise Conversational AI Platform

Overview

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences. Read more about Cognigy.AI

Business size

S M L

Starting from: US$2 500,00
  • Free Version
  • Free Trial
Value for Money 4,8 0.2

Bright Pattern

Cloud Contact Center Software with Embedded AI

Overview

Leading global provider of AI-powered omnichannel cloud contact center software. Read more about Bright Pattern

Business size

S M L

Starting from: US$70,00
  • Free Version
  • Free Trial
Value for Money 4,8 0.2

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,7 0.3

iPlum

VoIP app for calls, secure text & phone tree communication

Overview

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more. The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone. Read more about iPlum

Business size

S M L

Starting from: US$8,99
  • Free Version
  • Free Trial
Value for Money 5

FocalScope

Call center management software

Overview

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface. Read more about FocalScope

Business size

S M L

Starting from: US$9,00
  • Free Version
  • Free Trial
Value for Money 5

ROUTEE

Unified communications & transactional emails

Overview

Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Read more about ROUTEE

Business size

S M L

Starting from: US$10,60
  • Free Version
  • Free Trial
Value for Money 3,9 1.1

Mosaicx

Virtual agent and messaging outreach

Overview

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before. Read more about Mosaicx

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,5 1.5

Quick view of USAN Contact Suite for Amazon Connect

Business size

S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial

Value for Money

5