Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$495,00/year
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Alerts / Escalation Alerts / Escalation
Approval Process Control Approval Process Control
Archiving & Retention Archiving & Retention
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Categorization Categorization
Change Management Change Management
Change Order Management Change Order Management
Charting Charting
Commenting Commenting
Contract Management Contract Management
Custom Fields Custom Fields
Customer History Customer History
Customizable Reporting Customizable Reporting
Dispatch Management Dispatch Management
Email Integration Email Integration
Email Notifications Email Notifications
Email Templates Email Templates
Employee Self Service Employee Self Service
Escalation Management Escalation Management
Gantt Charts Gantt Charts
Help Desk Management Help Desk Management
Incident Management Incident Management
Inventory Management Inventory Management
Lead Assignment Lead Assignment
Mobile Integration Mobile Integration
Monitoring Monitoring
Multi-Channel Management Multi-Channel Management
POS POS
Prioritizing Prioritizing
Project Management Project Management
Project Workflow Project Workflow
Projections Projections
Purchase Order Management Purchase Order Management
Real Time Reporting Real Time Reporting
Reporting & Statistics Reporting & Statistics
SLA Management SLA Management
SMS Integration SMS Integration
Scheduled Reporting Scheduled Reporting
Self Service Portal Self Service Portal
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Timer Timer
Timesheets Timesheets
Workflow Management Workflow Management

Integrations

Integrations

Applications Manager Applications Manager
CloudMonix CloudMonix
ComAround Knowledge ComAround Knowledge
Help Desk Migration Help Desk Migration
ManageEngine Desktop Central ManageEngine Desktop Central
ManageEngine OpManager ManageEngine OpManager
Zoho Analytics Zoho Analytics
Zoho Assist Zoho Assist
Zoho Cliq Zoho Cliq
xMatters xMatters