BeInContact

4.4 (14)
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How are these alternatives similar to BeInContact?

The alternatives suggested are similar to BeInContact in terms of common software categories, shared features and the number of verified user reviews. Explore the following BeInContact alternatives to see if there are any BeInContact competitors that you should also consider in your software research.


What are the top 5 alternatives to BeInContact?


Top 20 alternatives

LiveOps

On-Demand Customer Service and Support Solutions

Overview

A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more. Read more about LiveOps

Business size

S M L

Starting from: US$95.00
  • Free Version
  • Free Trial
Value for Money 3.6 0.3

Cisco AnyConnect

Virtual private network (VPN) to secure remote access

Overview

Cisco AnyConnect is a virtual private network (VPN) software designed to provide remote workforce with secure enterprise-wide network access across multiple locations and devices. Administrators can utilize the platform to identify network usage details. Read more about Cisco AnyConnect

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Twilio

Build, Scale, and Operate Customized Communication Solutions

Overview

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio

Business size

S M L

Starting from: US$0.01
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Genesys Cloud CX

AI-enabled experience orchestration platform

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

inconnect

Make Contact. Do Business.

Overview

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inconnect

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

iPlum

VoIP app for calls, secure text & phone tree communication

Overview

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more. The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone. Read more about iPlum

Business size

S M L

Starting from: US$8.99
  • Free Version
  • Free Trial
Value for Money 5 1.1

LiveAgent

Web-based help desk so customer service agents

Overview

Your full-stack Call Center software awaits. LiveAgent is a web-based Help Desk / Call Center / IVR solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media. Start with a 1 month free trial, no credit card needed, no contracts. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.8

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.8

WeKall

Cloud-based contact center and telephony AI software

Overview

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform. Read more about WeKall

Business size

S M L

Starting from: US$17.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.6

LeadDesk

Clear and Efficient Sales and Customer Service Software

Overview

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk

Business size

S M L

Starting from: US$99.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.8

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

Overview

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs. Read more about Callbox

Business size

S M L

Starting from: US$34.00
  • Free Version
  • Free Trial
Value for Money 5 1.1

Bitrix24

Your ultimate workspace

Overview

Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide! Read more about Bitrix24

Business size

S M L

Starting from: US$61.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Bright Pattern

Cloud Contact Center Software with Embedded AI

Overview

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.9

Thrio

Contact center technology. Done right.

Overview

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools. Read more about Thrio

Business size

S M L

Starting from: US$89.00
  • Free Version
  • Free Trial
Value for Money 5 1.1

SanCCS

Attain the Best Call Center Solutions by SAN Softwares.

Overview

The SanIVR Bot presents an effective voice bot solution for placing calls to work for numerous purposes. It places the call automatically and places the appropriate required voice message for the customers. Further, this message can be customized to meet business-centric requirements. Read more about SanCCS

Business size

S M L

Starting from: US$100.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.9

IPscape

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

Overview

IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more. Read more about IPscape

Business size

S M L

Starting from: US$99.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.7

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.6

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial. Read more about CloudTalk

Business size

S M L

Starting from: US$34.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Quick view of BeInContact

4.4 (14)

Business size

S M L

Pricing starting from:

US$38.00

  • Free Version
  • Free Trial

Value for Money

3.9