---
description: Learn how Vocalcom Salesforce Edition can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vocalcom Salesforce Edition Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Vocalcom Salesforce Edition](/software/2053432/vocalcom-salesforce-edition) > [Vocalcom Salesforce Edition Alternatives](https://www.getapp.za.com/alternatives/2053432/vocalcom-salesforce-edition)

# Alternatives to Vocalcom Salesforce Edition

Canonical: https://www.getapp.za.com/alternatives/2053432/vocalcom-salesforce-edition

> Explore the top alternatives to Vocalcom Salesforce Edition. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/91301/2053432/liveagent/vs/vocalcom-salesforce-edition)
2. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.za.com/software/100333/aircall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/100333/2053432/aircall/vs/vocalcom-salesforce-edition)
3. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.za.com/software/2047760/justcall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/2047760/2053432/justcall/vs/vocalcom-salesforce-edition)
4. **SanCCS** — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
   - [View profile](https://www.getapp.za.com/software/2074443/sanccs)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/2053432/2074443/vocalcom-salesforce-edition/vs/sanccs)
5. **Vocalcom Hermes360** — 4.9/5 (17 reviews) — Omnichannel contact center solution
   - [View profile](https://www.getapp.za.com/software/2053433/vocalcom-hermes360)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/2053432/2053433/vocalcom-salesforce-edition/vs/vocalcom-hermes360)
6. **USAN Contact Suite for Amazon Connect** — 5.0/5 (3 reviews) — Extending the power and breadth of Amazon Connect
   - [View profile](https://www.getapp.za.com/software/2052035/usan-contact-suite-for-amazon-connect)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/2052035/2053432/usan-contact-suite-for-amazon-connect/vs/vocalcom-salesforce-edition)
7. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.za.com/software/90602/bitrix24)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/90602/2053432/bitrix24/vs/vocalcom-salesforce-edition)
8. **Kixie PowerCall** — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
   - [View profile](https://www.getapp.za.com/software/104961/kixie)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/104961/2053432/kixie/vs/vocalcom-salesforce-edition)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/9448/2053432/zendesk/vs/vocalcom-salesforce-edition)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/10036/2053432/zoho-desk/vs/vocalcom-salesforce-edition)
11. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.za.com/software/91276/five9)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/91276/2053432/five9/vs/vocalcom-salesforce-edition)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/104597/2053432/genesys-cloud/vs/vocalcom-salesforce-edition)
13. **Vonage Contact Center** — 4.3/5 (70 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce
    - [View profile](https://www.getapp.za.com/software/101955/newvoicemedia)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/101955/2053432/newvoicemedia/vs/vocalcom-salesforce-edition)
14. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/8391/2053432/incontact-call-center-software/vs/vocalcom-salesforce-edition)
15. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.za.com/software/100659/talkdesk)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/100659/2053432/talkdesk/vs/vocalcom-salesforce-edition)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.za.com/software/106673/gladly)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/106673/2053432/gladly/vs/vocalcom-salesforce-edition)
17. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
    - [View profile](https://www.getapp.za.com/software/102341/phoneburner)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/102341/2053432/phoneburner/vs/vocalcom-salesforce-edition)
18. **ZIWO** — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.za.com/software/131291/ziwo)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/131291/2053432/ziwo/vs/vocalcom-salesforce-edition)
19. **Cognigy.AI** — 4.8/5 (22 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.za.com/software/2067921/cognigy-ai)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/2053432/2067921/vocalcom-salesforce-edition/vs/cognigy-ai)
20. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
    - [View profile](https://www.getapp.za.com/software/133847/voiso)
    - [Compare vs Vocalcom Salesforce Edition](https://www.getapp.za.com/compare/133847/2053432/voiso/vs/vocalcom-salesforce-edition)

## Related Categories

- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Telemarketing Software](https://www.getapp.za.com/directory/1069/telemarketing/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2053432/vocalcom-salesforce-edition)
- [View Product Profile](https://www.getapp.za.com/software/2053432/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vocalcom-salesforce-edition/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2053432/vocalcom-salesforce-edition> |
| en-AU | <https://www.getapp.com.au/alternatives/2053432/vocalcom-salesforce-edition> |
| en-CA | <https://www.getapp.ca/alternatives/2053432/vocalcom-salesforce-edition> |
| en-GB | <https://www.getapp.co.uk/alternatives/2053432/vocalcom-salesforce-edition> |
| en-IE | <https://www.getapp.ie/alternatives/2053432/vocalcom-salesforce-edition> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2053432/vocalcom-salesforce-edition> |
| en-SG | <https://www.getapp.sg/alternatives/2053432/vocalcom-salesforce-edition> |
| en-ZA | <https://www.getapp.za.com/alternatives/2053432/vocalcom-salesforce-edition> |
| es | <https://www.getapp.es/alternatives/2053432/vocalcom-salesforce-edition> |
| es-CL | <https://www.getapp.cl/alternatives/2053432/vocalcom-salesforce-edition> |
| es-CO | <https://www.getapp.com.co/alternatives/2053432/vocalcom-salesforce-edition> |
| es-MX | <https://www.getapp.com.mx/alternatives/2053432/vocalcom-salesforce-edition> |
| fr | <https://www.getapp.fr/alternatives/2053432/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.getapp.be/alternatives/2053432/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.getapp.ca/alternatives/2053432/vocalcom-salesforce-edition> |
| pt | <https://www.getapp.com.br/alternatives/2053432/vocalcom-salesforce-edition> |
| pt-PT | <https://www.getapp.pt/alternatives/2053432/vocalcom-salesforce-edition> |

-----

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