ServiceNow Customer Service Management Alternatives
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How are these alternatives similar to ServiceNow Customer Service Management?
The alternatives suggested are similar to ServiceNow Customer Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following ServiceNow Customer Service Management alternatives to see if there are any ServiceNow Customer Service Management competitors that you should also consider in your software research.
What are the top 5 alternatives to ServiceNow Customer Service Management?
Top 20 alternatives
Overview
Oracle B2C Service is a cloud-based customer experience platform that provides end-to-end management across multiple channels, unifying contextual data and knowledge.
Read more about Oracle B2C Service
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Azure DevOps Services is designed to help small to large businesses streamline prioritization, release management, and portfolio management operations. It enables software developers to automate the process of software development using testing, package management, repositories, and more.
Read more about Azure DevOps Services
Business size
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Pricing
Starting from:
US$6.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Read more about Dynamics 365
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
Overview
Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.
Read more about Freshdesk
Business size
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Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
Overview
Microsoft Visual Studio Online is a web based collaboration and project management application designed for software shipping and building. The Online platform enables you to create software projects as well as track and manage programming processes to help identify bugs, new features and more.
Read more about Microsoft Visual Studio
Business size
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Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
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Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.0
0.1
Overview
HPE OneView is an IT infrastructure management software that helps businesses automate IT operations. It simplifies infrastructure lifecycle management across computing, storage, and networking processes.
Read more about HPE OneView
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.
Read more about OTRS
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
Read more about Zendesk Suite
Business size
S
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Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the cloud. It offers businesses with built-in migration tools, which enables administrators to migrate remote desktop services (RDS) and Windows server desktops to various devices.
Read more about Microsoft Azure
Business size
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Pricing
Starting from:
US$31.39
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.
Read more about Wolken ServiceDesk
Business size
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Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
5
0.9
Overview
KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.
Read more about KACE
Business size
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Pricing
Starting from:
US$2.40
- Free Version
- Free Trial
Value for Money
3.9
0.2
Overview
NetSuite provides organizations with an integrated system helps them run their business. More than 41,000 organizations around the world use NetSuite to more easily grow and adapt to change.
Read more about NetSuite
Business size
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Pricing
Starting from:
US$8,000.00
- Free Version
- Free Trial
Value for Money
3.8
0.3
Overview
SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.
Read more about SAP Customer Experience
Business size
S
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Pricing
Starting from:
US$58.00
- Free Version
- Free Trial
Value for Money
4.0
0.1
Overview
RemedyOnCall is a member of the RemedyConnect family of digital services for health care providers. Providing digital or live agent answering services alongside a telehealth platform allows providers to initiate a telehealth visit with one click.
Read more about RemedyOnCall
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3
1.1
Overview
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.
Read more about Zoho Desk
Business size
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Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
Business size
S
M
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Pricing
Starting from:
US$79.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
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Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.1
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1Related categories
- Issue Tracking Software
- Customer Engagement Software
- Knowledge Management Software
- Customer Communications Management Software
- Data Analysis Software
- Enterprise Search Software
- Customer Service Software
- Workflow Management Software
- Machine Learning Software
- Artificial Intelligence (AI) Software
- Customer Support Software
- Contact Centre Software
- IT Ticketing Systems
- Order Management Software
Popular comparisons
- ServiceNow Customer Service Management Vs Oracle B2C Service
- ServiceNow Customer Service Management Vs Azure DevOps Services
- ServiceNow Customer Service Management Vs Dynamics 365
- ServiceNow Customer Service Management Vs Freshdesk
- ServiceNow Customer Service Management Vs RingEX
- ServiceNow Customer Service Management Vs Microsoft Visual Studio
- ServiceNow Customer Service Management Vs Salesforce Sales Cloud
- ServiceNow Customer Service Management Vs HPE OneView
- ServiceNow Customer Service Management Vs OTRS
- ServiceNow Customer Service Management Vs Zendesk Suite
- ServiceNow Customer Service Management Vs Microsoft Azure
- ServiceNow Customer Service Management Vs Wolken ServiceDesk
