HelpCenter

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How are these alternatives similar to HelpCenter?

The alternatives suggested are similar to HelpCenter in terms of common software categories, shared features and the number of verified user reviews. Explore the following HelpCenter alternatives to see if there are any HelpCenter competitors that you should also consider in your software research.


What are the top 5 alternatives to HelpCenter?


Top 20 alternatives

Bitrix24

CRM, collaboration, and communication management suite

Overview

Bitrix24 is a free cloud and open-source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Read more about Bitrix24

Business size

S M L

Starting from: US$61.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. Start with a 30-day free trial, no credit card or contracts needed. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0

TeamSupport

Cloud-based customer support solution for B2B SaaS

Overview

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Read more about TeamSupport

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Front

AI-enabled customer service platform for collaboration

Overview

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

Genesys Cloud CX

AI-enabled experience orchestration platform

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Help Scout

Cloud-based customer support platform

Overview

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers. Read more about Help Scout

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

HelpCrunch

Customer Communication tool for support, marketing & sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch for free! Read more about HelpCrunch

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Tiledesk

Conversational Automation Made Easy

Overview

Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots. Read more about Tiledesk

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Gorgias

The Conversational AI platform for Ecommerce

Overview

The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions. Read more about Gorgias

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow

Business size

S M L

Starting from: US$21.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Froged

THE one tool for onboarding, engagement & customer support

Overview

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.6

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

Vision Helpdesk offers four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Deskpro

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.6

Quick view of HelpCenter

Business size

S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial

Value for Money

4