HelpCenter Alternatives

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How are these alternatives similar to HelpCenter?
The alternatives suggested are similar to HelpCenter in terms of common software categories, shared features and the number of verified user reviews. Explore the following HelpCenter alternatives to see if there are any HelpCenter competitors that you should also consider in your software research.
What are the top 5 alternatives to HelpCenter?
Top 20 alternatives
Overview
Bitrix24 is a free cloud and open-source collaboration platform providing CRM, document management, tasking, time management, and project management tools.
Read more about Bitrix24
Business size
S
M
L
Pricing
Starting from:
US$61.00
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.
Start with a 30-day free trial, no credit card or contracts needed.
Read more about LiveAgent
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.7
0.7
Overview
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
Read more about Intercom
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.0
Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.4
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.
Read more about Help Scout
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.4
0.4
Overview
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!
Read more about HelpCrunch
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.7
0.7
Overview
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.3
0.3
Overview
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Read more about Tiledesk
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.
Read more about Gorgias
Business size
S
M
L
Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Read more about Crisp
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.4
0.4
Overview
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
Read more about LiveHelpNow
Business size
S
M
L
Pricing
Starting from:
US$21.00
- Free Version
- Free Trial
Value for Money
4.7
0.7
Overview
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
Read more about Froged
Business size
S
M
L
Pricing
Starting from:
US$79.00
- Free Version
- Free Trial
Value for Money
4.6
0.6
Overview
Vision Helpdesk offers four products to manage customer support for all size business.
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...
Read more about Deskpro
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
Read more about User.com
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.6
Related categories
Popular comparisons
- HelpCenter Vs Bitrix24
- HelpCenter Vs Zendesk Suite
- HelpCenter Vs LiveAgent
- HelpCenter Vs Intercom
- HelpCenter Vs TeamSupport
- HelpCenter Vs Salesforce Service Cloud
- HelpCenter Vs Tidio
- HelpCenter Vs Front
- HelpCenter Vs Genesys Cloud CX
- HelpCenter Vs Help Scout
- HelpCenter Vs HelpCrunch
- HelpCenter Vs HubSpot Service Hub