---
description: Learn how ICR Evolution can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICR Evolution Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [ICR Evolution](/software/2059246/icr-evolution) > [ICR Evolution Alternatives](https://www.getapp.za.com/alternatives/2059246/icr-evolution)

# Alternatives to ICR Evolution

Canonical: https://www.getapp.za.com/alternatives/2059246/icr-evolution

> Explore the top alternatives to ICR Evolution. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.za.com/software/91276/five9)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/91276/2059246/five9/vs/icr-evolution)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/104597/2059246/genesys-cloud/vs/icr-evolution)
3. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/8391/2059246/incontact-call-center-software/vs/icr-evolution)
4. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
   - [View profile](https://www.getapp.za.com/software/100659/talkdesk)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/100659/2059246/talkdesk/vs/icr-evolution)
5. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
   - [View profile](https://www.getapp.za.com/software/102341/phoneburner)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/102341/2059246/phoneburner/vs/icr-evolution)
6. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
   - [View profile](https://www.getapp.za.com/software/133847/voiso)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/133847/2059246/voiso/vs/icr-evolution)
7. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
   - [View profile](https://www.getapp.za.com/software/2039855/maxcontact)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2039855/2059246/maxcontact/vs/icr-evolution)
8. **Bright Pattern** — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
   - [View profile](https://www.getapp.za.com/software/91164/servicepattern)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/91164/2059246/servicepattern/vs/icr-evolution)
9. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
   - [View profile](https://www.getapp.za.com/software/2037283/call-center-studio)
   - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2037283/2059246/call-center-studio/vs/icr-evolution)
10. **LeadDesk** — 4.8/5 (13 reviews) — Clear and Efficient Sales and Customer Service Software
    - [View profile](https://www.getapp.za.com/software/129651/leaddesk)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/129651/2059246/leaddesk/vs/icr-evolution)
11. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.za.com/software/100333/aircall)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/100333/2059246/aircall/vs/icr-evolution)
12. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
    - [View profile](https://www.getapp.za.com/software/2047760/justcall)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2047760/2059246/justcall/vs/icr-evolution)
13. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.za.com/software/90602/bitrix24)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/90602/2059246/bitrix24/vs/icr-evolution)
14. **Kixie PowerCall** — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
    - [View profile](https://www.getapp.za.com/software/104961/kixie)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/104961/2059246/kixie/vs/icr-evolution)
15. **ZIWO** — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.za.com/software/131291/ziwo)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/131291/2059246/ziwo/vs/icr-evolution)
16. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
    - [View profile](https://www.getapp.za.com/software/2059915/dialshree)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2059246/2059915/icr-evolution/vs/dialshree)
17. **Diabolocom** — 4.9/5 (9 reviews) — Cloud software for call centers \& customer service.
    - [View profile](https://www.getapp.za.com/software/2062119/diabolocom)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2059246/2062119/icr-evolution/vs/diabolocom)
18. **3CLogic** — 4.3/5 (49 reviews) — Cloud Call Center Solutions
    - [View profile](https://www.getapp.za.com/software/90943/3clogic-cloud-contact-center-software)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/90943/2059246/3clogic-cloud-contact-center-software/vs/icr-evolution)
19. **ViaDialog** — 5.0/5 (4 reviews) — Smart interactions
    - [View profile](https://www.getapp.za.com/software/2071109/viaflow)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2059246/2071109/icr-evolution/vs/viaflow)
20. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
    - [View profile](https://www.getapp.za.com/software/2052272/beincontact)
    - [Compare vs ICR Evolution](https://www.getapp.za.com/compare/2052272/2059246/beincontact/vs/icr-evolution)

## Related Categories

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2059246/icr-evolution)
- [View Product Profile](https://www.getapp.za.com/software/2059246/icr-evolution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/icr-evolution/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059246/icr-evolution> |
| en-AU | <https://www.getapp.com.au/alternatives/2059246/icr-evolution> |
| en-CA | <https://www.getapp.ca/alternatives/2059246/icr-evolution> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059246/icr-evolution> |
| en-IE | <https://www.getapp.ie/alternatives/2059246/icr-evolution> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059246/icr-evolution> |
| en-SG | <https://www.getapp.sg/alternatives/2059246/icr-evolution> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059246/icr-evolution> |
| es | <https://www.getapp.es/alternatives/2059246/icr-evolution> |
| es-CL | <https://www.getapp.cl/alternatives/2059246/icr-evolution> |
| es-CO | <https://www.getapp.com.co/alternatives/2059246/icr-evolution> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059246/icr-evolution> |

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