---
description: Learn how Cresta can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cresta Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Cresta](/software/2060146/cresta) > [Cresta Alternatives](https://www.getapp.za.com/alternatives/2060146/cresta)

# Alternatives to Cresta

Canonical: https://www.getapp.za.com/alternatives/2060146/cresta

> Explore the top alternatives to Cresta. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (892 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.za.com/software/117547/ringover)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/117547/2060146/ringover/vs/cresta)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/91301/2060146/liveagent/vs/cresta)
3. **Nextiva** — 4.6/5 (919 reviews) — Cloud AI platform for unified business communications
   - [View profile](https://www.getapp.za.com/software/91289/nextiva)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/91289/2060146/nextiva/vs/cresta)
4. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
   - [View profile](https://www.getapp.za.com/software/2047760/justcall)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/2047760/2060146/justcall/vs/cresta)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/104597/2060146/genesys-cloud/vs/cresta)
6. **CallHippo** — 4.4/5 (694 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.za.com/software/107461/callhippo)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/107461/2060146/callhippo/vs/cresta)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/9448/2060146/zendesk/vs/cresta)
8. **Amazon Connect** — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.za.com/software/2057092/amazon-connect)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/2057092/2060146/amazon-connect/vs/cresta)
9. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.za.com/software/91276/five9)
   - [Compare vs Cresta](https://www.getapp.za.com/compare/91276/2060146/five9/vs/cresta)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
    - [View profile](https://www.getapp.za.com/software/2073149/calabrio-one-suite)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/2060146/2073149/cresta/vs/calabrio-one-suite)
11. **Dialpad** — 4.2/5 (571 reviews) — The AI-native platform where conversations become action.
    - [View profile](https://www.getapp.za.com/software/103849/dialpad-sell)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/103849/2060146/dialpad-sell/vs/cresta)
12. **inconnect** — 4.0/5 (20 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.za.com/software/2057354/omnichannel)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/2057354/2060146/omnichannel/vs/cresta)
13. **Talkdesk** — 4.5/5 (734 reviews) — Customer Experience. Automated.
    - [View profile](https://www.getapp.za.com/software/100659/talkdesk)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/100659/2060146/talkdesk/vs/cresta)
14. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
    - [View profile](https://www.getapp.za.com/software/104961/kixie-powercall)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/104961/2060146/kixie-powercall/vs/cresta)
15. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
    - [View profile](https://www.getapp.za.com/software/100333/aircall)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/100333/2060146/aircall/vs/cresta)
16. **Gong** — 4.8/5 (561 reviews) — Cloud-based Revenue AI platform for B2B teams
    - [View profile](https://www.getapp.za.com/software/115403/gong-io)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/115403/2060146/gong-io/vs/cresta)
17. **Outreach** — 4.4/5 (311 reviews) — Cloud-based AI revenue workflow platform for GTM teams
    - [View profile](https://www.getapp.za.com/software/101901/outreach)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/101901/2060146/outreach/vs/cresta)
18. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.za.com/software/106673/gladly)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/106673/2060146/gladly/vs/cresta)
19. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/8391/2060146/incontact-call-center-software/vs/cresta)
20. **Squaretalk** — 4.8/5 (129 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.za.com/software/106691/squaretalk-matrix)
    - [Compare vs Cresta](https://www.getapp.za.com/compare/106691/2060146/squaretalk-matrix/vs/cresta)

## Related Categories

- [AI Agents for Customer Support](https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software)
- [Sales Coaching Software](https://www.getapp.za.com/directory/1411/sales-coaching/software)
- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)
- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2060146/cresta)
- [View Product Profile](https://www.getapp.za.com/software/2060146/cresta)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cresta/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2060146/cresta> |
| en-AU | <https://www.getapp.com.au/alternatives/2060146/cresta> |
| en-CA | <https://www.getapp.ca/alternatives/2060146/cresta> |
| en-GB | <https://www.getapp.co.uk/alternatives/2060146/cresta> |
| en-IE | <https://www.getapp.ie/alternatives/2060146/cresta> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2060146/cresta> |
| en-SG | <https://www.getapp.sg/alternatives/2060146/cresta> |
| en-ZA | <https://www.getapp.za.com/alternatives/2060146/cresta> |

-----

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