HelpCenter.io

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How are these alternatives similar to HelpCenter.io?

The alternatives suggested are similar to HelpCenter.io in terms of common software categories, shared features and the number of verified user reviews. Explore the following HelpCenter.io alternatives to see if there are any HelpCenter.io competitors that you should also consider in your software research.


What are the top 5 alternatives to HelpCenter.io?


Top 20 alternatives

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.7

Help Scout

Cloud-based customer support platform

Overview

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers. Read more about Help Scout

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.6

Zendesk QA

Support Quality Assurance Platform

Overview

Go beyond conventional QA with Zendesk QA – the quality assurance solution that helps companies solidify customer relationships through excellent CX. Read more about Zendesk QA

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.8 0.2

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.8

Guru

Organize company information. Access it anywhere.

Overview

AI-powered enterprise search, intranet, and wiki. Find info anywhere without leaving the apps you're already working in. Read more about Guru

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

livepro

Knowledge management system

Overview

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.8 0.2

MangoApps

Bring your frontline and office teams together

Overview

MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine intranet, communication, collaboration, and training into a single user-friendly workspace. Read more about MangoApps

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.6

Supportbench

Supportbench: AI-Powered Enterprise Support Mastery

Overview

Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations. Read more about Supportbench

Business size

S M L

Starting from: US$32.00
  • Free Version
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Value for Money 4.8 0.2

Higher Logic Vanilla

Engage with Community

Overview

Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs. Read more about Higher Logic Vanilla

Business size

S M L

Starting from: US$24,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Deskpro

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

ProProfs Knowledge Base

Create, design, and publish knowledge base, help center, FAQ

Overview

ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n Read more about ProProfs Knowledge Base

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Universal Knowledge

Multi-solution knowledge management product

Overview

Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support. SaaS or On Premise deployment options available. Pricing based on a cost per named and / or concurrent license per month. Read more about Universal Knowledge

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Jalios

Efficient together. Your business, your platform!

Overview

Jalios offers a comprehensive digital workplace solution that helps companies to optimize collaborations between employees and operations across the organization. Read more about Jalios

Business size

S M L

Starting from: US$7.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: US$25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Knowmax

Single source of truth. Delivered.

Overview

With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service. Read more about Knowmax

Business size

S M L

Starting from: US$14.99
  • Free Version
  • Free Trial
Value for Money 4.4 0.6

Neoforce

Streamline Teamwork & Customer Service with Neoforce

Overview

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service. Read more about Neoforce

Business size

S M L

Starting from: US$39.95
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

Syracuse

Reveal your organization's information assets with Alfeo.

Overview

Alfeo is a French publisher specializing in knowledge and document management solutions. Read more about Syracuse

Business size

S M L

Starting from: US$42.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.7

eGain Knowledge Hub

#1 Knowledge Management System - Top-rated by Gartner

Overview

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era Read more about eGain Knowledge Hub

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 5.0

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: US$8.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.7

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. Start with a 30-day free trial, no credit card or contracts needed. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.3

Quick view of HelpCenter.io

4.8 (11)

Business size

S M L

Pricing starting from:

US$99.00

  • Free Version
  • Free Trial

Value for Money

5