Metaphor Contact Center Alternatives
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How are these alternatives similar to Metaphor Contact Center?
The alternatives suggested are similar to Metaphor Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Metaphor Contact Center alternatives to see if there are any Metaphor Contact Center competitors that you should also consider in your software research.
What are the top 5 alternatives to Metaphor Contact Center?
Top 20 alternatives
Overview
DialedIn's inbound/outbound call center solution offers seamless integration and flexible pricing to automate and optimize operations.
Fast, easy deployment - you’re up and running in hours.
Read more about DialedIn CCaaS
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
Empower your support agents to focus on less logging and more selling. Streamline customer support with JustCall's call center.
Read more about JustCall
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
4.2
Overview
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.
Read more about Bright Pattern
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.
Read more about wolkvox
Business size
S
M
L
Pricing
Starting from:
US$54.00
- Free Version
- Free Trial
Value for Money
4.6
4.6
Overview
Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.
Read more about Ricochet360
Business size
S
M
L
Pricing
Starting from:
US$24.00
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.
Read more about LiveVox
Business size
S
M
L
Pricing
Starting from:
US$5,000.00
- Free Version
- Free Trial
Value for Money
4.6
4.6
Overview
Cloud-based call center software with management and operator features incorporated as well as data security and analytical report.
Read more about VCC Live
Business size
S
M
L
Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.
Read more about Dialfire
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.
Read more about contactSPACE
Business size
S
M
L
Pricing
Starting from:
US$150.00
- Free Version
- Free Trial
Value for Money
4.3
4.3
Overview
Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.
Read more about Cyburdial
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow
Read more about SanCCS
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.
Integrate, extend and enhance with value-added software and services, enabling increased margins.
Read more about Softdial Contact Center
Business size
S
M
L
Pricing
Starting from:
US$0.01
- Free Version
- Free Trial
Value for Money
5
5.0
Overview
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
Read more about iPlum
Business size
S
M
L
Pricing
Starting from:
US$8.99
- Free Version
- Free Trial
Value for Money
5
5.0
Overview
Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue with our industry-leading auto dialer.
5 Dialing Modes Powered by 4 Proprietary Algorithms (including AMD)
Power | Predictive | Progressive | Preview | Manual
Read more about Hosted Contact Center
Business size
S
M
L
Pricing
Starting from:
US$500.00
- Free Version
- Free Trial
Value for Money
5
5.0
Overview
For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.
Read more about CXone Mpower
Business size
S
M
L
Pricing
Starting from:
US$71.00
- Free Version
- Free Trial
Value for Money
4.0
4.0
Overview
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more
Read more about Five9
Business size
S
M
L
Pricing
Starting from:
US$119.00
- Free Version
- Free Trial
Value for Money
4.0
4.0
Overview
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.
Read more about Convoso
Business size
S
M
L
Pricing
Starting from:
US$90.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.
Read more about Kixie PowerCall
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
4.6
Overview
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling
Read more about VICIdial
Business size
S
M
L
Pricing
Starting from:
US$400.00
- Free Version
- Free Trial
Value for Money
4.8
4.8
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
4.1
Related categories
Call Centre Software
Popular comparisons
- Metaphor Contact Center Vs DialedIn CCaaS
- Metaphor Contact Center Vs JustCall
- Metaphor Contact Center Vs Bright Pattern
- Metaphor Contact Center Vs wolkvox
- Metaphor Contact Center Vs Ricochet360
- Metaphor Contact Center Vs LiveVox
- Metaphor Contact Center Vs VCC Live
- Metaphor Contact Center Vs Dialfire
- Metaphor Contact Center Vs contactSPACE
- Metaphor Contact Center Vs Cyburdial
- Metaphor Contact Center Vs SanCCS
- Metaphor Contact Center Vs Softdial Contact Center
