---
description: Learn how Real Time Feedback can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Real Time Feedback Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Real Time Feedback](/software/2065033/feedback) > [Real Time Feedback Alternatives](https://www.getapp.za.com/alternatives/2065033/feedback)

# Alternatives to Real Time Feedback

Canonical: https://www.getapp.za.com/alternatives/2065033/feedback

> Explore the top alternatives to Real Time Feedback. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/91301/2065033/liveagent/vs/feedback)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.za.com/software/10317/freshdesk)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/10317/2065033/freshdesk/vs/feedback)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/9448/2065033/zendesk/vs/feedback)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/10036/2065033/zoho-desk/vs/feedback)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.za.com/software/105081/tidio-chat)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/105081/2065033/tidio-chat/vs/feedback)
6. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
   - [View profile](https://www.getapp.za.com/software/20502/hiver)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/20502/2065033/hiver/vs/feedback)
7. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.za.com/software/106673/gladly)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/106673/2065033/gladly/vs/feedback)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.za.com/software/101433/issuetrak)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/101433/2065033/issuetrak/vs/feedback)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.za.com/software/91754/salesforce)
   - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/91754/2065033/salesforce/vs/feedback)
10. **ReviewInc** — 4.8/5 (35 reviews) — Reputation management and customer experience software unite
    - [View profile](https://www.getapp.za.com/software/2002655/reviewinc)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/2002655/2065033/reviewinc/vs/feedback)
11. **Gorgias** — 4.6/5 (135 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.za.com/software/124359/gorgias)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/124359/2065033/gorgias/vs/feedback)
12. **Missive** — 4.9/5 (184 reviews) — Shared inbox and team chat for collaborative email.
    - [View profile](https://www.getapp.za.com/software/2057204/missive)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/2057204/2065033/missive/vs/feedback)
13. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.za.com/software/2072659/servicetonic)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/2065033/2072659/feedback/vs/servicetonic)
14. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.za.com/software/113999/engagebay-marketing)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/113999/2065033/engagebay-marketing/vs/feedback)
15. **Typeform** — 4.7/5 (983 reviews) — Interactive form builder for data collection
    - [View profile](https://www.getapp.za.com/software/91581/typeform)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/91581/2065033/typeform/vs/feedback)
16. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.za.com/software/8385/livechat)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/8385/2065033/livechat/vs/feedback)
17. **Weave** — 4.4/5 (700 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.za.com/software/121867/weave)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/121867/2065033/weave/vs/feedback)
18. **Kangaroo** — 4.9/5 (261 reviews) — An all-in-one Loyalty and Marketing Platform for businesses.
    - [View profile](https://www.getapp.za.com/software/109869/kangaroo-rewards)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/109869/2065033/kangaroo-rewards/vs/feedback)
19. **Trustpilot** — 4.5/5 (1207 reviews) — Customer review management platform for online businesses
    - [View profile](https://www.getapp.za.com/software/113149/trustpilot)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/113149/2065033/trustpilot/vs/feedback)
20. **Front** — 4.5/5 (292 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.za.com/software/102177/front)
    - [Compare vs Real Time Feedback](https://www.getapp.za.com/compare/102177/2065033/front/vs/feedback)

## Related Categories

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Complaint Management Software](https://www.getapp.za.com/directory/841/complaint-management/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/2065033/feedback)
- [View Product Profile](https://www.getapp.za.com/software/2065033/feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/feedback/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2065033/feedback> |
| en-AU | <https://www.getapp.com.au/alternatives/2065033/feedback> |
| en-CA | <https://www.getapp.ca/alternatives/2065033/feedback> |
| en-GB | <https://www.getapp.co.uk/alternatives/2065033/feedback> |
| en-IE | <https://www.getapp.ie/alternatives/2065033/feedback> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2065033/feedback> |
| en-SG | <https://www.getapp.sg/alternatives/2065033/feedback> |
| en-ZA | <https://www.getapp.za.com/alternatives/2065033/feedback> |

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