Capturi

4.8 (11)
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How are these alternatives similar to Capturi?

The alternatives suggested are similar to Capturi in terms of common software categories, shared features and the number of verified user reviews. Explore the following Capturi alternatives to see if there are any Capturi competitors that you should also consider in your software research.


Top 20 alternatives

Avaya Experience Platform

Contact center management solution

Overview

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance Read more about Avaya Experience Platform

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.7

XM for Customer Experience

Customer experience management (CXM) platform

Overview

Automate manual processes to boost productivity and reduce costs with the world's most advanced AI-driven platform for contact centers. Read more about XM for Customer Experience

Business size

S M L

Starting from: US$1,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

OnviSource OmVista

Turn Data to Insights to Actions with OmVista

Overview

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and... Read more about OnviSource OmVista

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.1

Genesys Cloud CX

Software for faster, smarter, personal experiences

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.8

EvaluAgent

Quality assurance solution for customer service and sales

Overview

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Read more about EvaluAgent

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.1

inConcert Contact Center

Make Contact. Do Business.

Overview

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inConcert Contact Center

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

CallMiner Eureka

Global leader in conversation intelligence to improve CX

Overview

Through both post-interaction analysis and real-time guidance, CallMiner’s comprehensive, AI-driven quality assurance capabilities help organizations gain insights into every customer interaction to understand agent behavior, leveling-up employees and improving customer outcomes. Read more about CallMiner Eureka

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.9

SurveyMonkey

A market-leading survey platform.

Overview

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Read more about SurveyMonkey

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Sagicc

An intelligent customer service experience.

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$45.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

SimpleCRM

Cloud-based all-in-one marketing platform

Overview

SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more. Read more about SimpleCRM

Business size

S M L

Starting from: US$30.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: US$25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Calabrio ONE

Comprehensive performance software for contact centers

Overview

Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and... Read more about Calabrio ONE

Business size

S M L

Starting from: US$295.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Eloquant

Cloud Contact Center Customer Experience platform

Overview

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers. Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys. Read more about Eloquant

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.8 1.1

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer

Business size

S M L

Starting from: US$89.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Locobuzz

Digital customer experience management

Overview

Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation. Read more about Locobuzz

Business size

S M L

Starting from: US$399.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

Emojot

All-in-one platform for customer-centric transformation

Overview

All-in-one SaaS platform that provides multiple solutions across the customer lifecycle, including Customer/Employee Experience Management, Customer Success Management, Online Reputation Management, Social Listening and Tracking, Workflow Management, and Analytics and Operational Intelligence. Read more about Emojot

Business size

S M L

Starting from: US$150.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

RapportCMS

Complete Call Center Solution

Overview

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more. Read more about RapportCMS

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.1

inConcert Conversational Bot

Serve your customers on all channels with AI.

Overview

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are. Read more about inConcert Conversational Bot

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.9

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.4 View Pricing Plans

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM

Business size

S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

Quick view of Capturi

4.8 (11)

Business size

S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial

Value for Money

4.9