Hosted Contact Center Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to Hosted Contact Center?
The alternatives suggested are similar to Hosted Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Hosted Contact Center alternatives to see if there are any Hosted Contact Center competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Collections mangement software that automated reminders, dunnings and workflow for credit managers. Design chase paths combining calls and letters and let the scheduler create letters for delivery automatically or on approval , prompt you to make calls, and highlight issues.
Read more about Corrivo
Business size
S
M
L
Pricing
Starting from:
US$20,000.00
- Free Version
- Free Trial
Value for Money
0
5.0
Overview
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
Read more about iPlum
Business size
S
M
L
Pricing
Starting from:
US$8.99
- Free Version
- Free Trial
Value for Money
5
Overview
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
Read more about NOLA
Business size
S
M
L
Pricing
Starting from:
US$0.03
- Free Version
- Free Trial
Value for Money
4.8
0.2
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.1
0.9
Overview
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.
Read more about LeadDesk
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.7
0.3
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.3
Overview
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.
Read more about Dialfire
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.8
0.2
Overview
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
Read more about WeKall
Business size
S
M
L
Pricing
Starting from:
US$17.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
Read more about BeInContact
Business size
S
M
L
Pricing
Starting from:
US$38.00
- Free Version
- Free Trial
Value for Money
3.9
1.1
Overview
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.
Read more about IPscape
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.9
Overview
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.
Read more about CloudTalk
Business size
S
M
L
Pricing
Starting from:
US$34.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Calling debt leads? Debt collectors LOVE dialing with PhoneBurner. Our Power Dialer software helps agents have up to 4x more live conversations. Easy to use. No special equipment needed. No contracts! Try it FREE without a credit card.
Read more about PhoneBurner
Business size
S
M
L
Pricing
Starting from:
US$165.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.
Read more about CallTrackingMetrics
Business size
S
M
L
Pricing
Starting from:
US$79.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat
Read more about VICIdial
Business size
S
M
L
Pricing
Starting from:
US$400.00
- Free Version
- Free Trial
Value for Money
4.8
0.2
Overview
Increase revenue and recovery rates with an intelligent, predictive dialer solution. Boost agent productivity by eliminating wasted time on manual calls.
Read more about TCN
Business size
S
M
L
Pricing
Starting from:
US$65.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
SanCCS is the top Contact Center Solution, featuring a Blended Dialer, Ticket Management, Quality Module, and Omni-Channel Integration with platforms like WhatsApp, email, and social media for seamless customer support and enhanced productivity.
Read more about SanCCS
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.8
0.2
Overview
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.
Read more about Zenith CRM
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
5
Overview
Bitrix24 is a free cloud and open-source collaboration platform providing CRM, document management, tasking, time management, and project management tools.
Read more about Bitrix24
Business size
S
M
L
Pricing
Starting from:
US$61.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
Read more about Five9
Business size
S
M
L
Pricing
Starting from:
US$119.00
- Free Version
- Free Trial
Value for Money
4.0
1.0
Debt Collection Software
Popular comparisons
- Hosted Contact Center Vs Corrivo
- Hosted Contact Center Vs iPlum
- Hosted Contact Center Vs NOLA
- Hosted Contact Center Vs inconnect
- Hosted Contact Center Vs LeadDesk
- Hosted Contact Center Vs Call Center Studio
- Hosted Contact Center Vs Dialfire
- Hosted Contact Center Vs WeKall
- Hosted Contact Center Vs BeInContact
- Hosted Contact Center Vs IPscape
- Hosted Contact Center Vs Genesys Cloud CX
- Hosted Contact Center Vs CloudTalk
