i-doit Alternatives
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How are these alternatives similar to i-doit?
The alternatives suggested are similar to i-doit in terms of common software categories, shared features and the number of verified user reviews. Explore the following i-doit alternatives to see if there are any i-doit competitors that you should also consider in your software research.
What are the top 5 alternatives to i-doit?
Top 20 alternatives
ServiceNow Customer Service Management
Automate requests and deliver effortless experiences
Overview
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
Read more about ServiceNow Customer Service Management
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Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.2
Overview
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk.
Read more about Freshservice
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
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Overview
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
Read more about HaloITSM
Business size
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Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.6
0.3
Overview
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Cloud and On Premise.
Read more about Deepser
Business size
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Pricing
Starting from:
US$35.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.
Read more about Virima
Business size
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Pricing
Starting from:
US$10,000.00
- Free Version
- Free Trial
Value for Money
4.9
0.6
Overview
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.
Read more about Neoforce
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Pricing
Starting from:
US$39.95
- Free Version
- Free Trial
Value for Money
4.8
0.5
Overview
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Read more about Alloy Navigator
Business size
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Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Alemba Service Manager's ITSM platform automates and streamlines IT service delivery, offering incident management, a service catalog, and analytics to enhance efficiency, user satisfaction, and align IT operations with business objectives.
Read more about Alemba Service Manager
Business size
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Pricing
Starting from:
US$52.00
- Free Version
- Free Trial
Value for Money
3.8
0.5
Overview
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
Read more about BOSSDesk
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.7
0.4
Overview
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.
Read more about EcholoN
Business size
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Pricing
Starting from:
US$5,500.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.
Read more about ManageEngine ServiceDesk Plus
Business size
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Pricing
Starting from:
US$16.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.
Read more about TOPdesk
Business size
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Pricing
Starting from:
US$77.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Achieve service excellence by adopting best practices and established process oriented frameworks. Make use of incident, problem and change management to deliver the highest value to the business. Organize, plan, and prioritize work to ensure the right teams are working on the right projects.
Read more about Vivantio
Business size
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Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management.
Read more about Canfigure
Business size
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Pricing
Starting from:
US$395.00
- Free Version
- Free Trial
Value for Money
4.7
0.4
Overview
CloudAware is a cloud management platform designed to help enterprise IT teams deploy and manage applications across Amazon, Azure, and Google Cloud platforms. Key features include data collection, custom fields, filtered views, data encryption, tag management, and analytics.
Read more about CloudAware
Business size
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Pricing
Starting from:
US$0.10
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
ITIL 2011 certified, enterprise class, intelligent solution leveraging Mobility, Analytics & Automation to help CIOs and Service Providers improve IT Operations
Read more about Summit
Business size
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Pricing
Starting from:
US$89.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.
Read more about ky2help
Business size
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Pricing
Starting from:
US$20,000.00
- Free Version
- Free Trial
Value for Money
3.8
0.5
Overview
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
Read more about C2-ITSM
Business size
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Pricing
Starting from:
US$44.00
- Free Version
- Free Trial
Value for Money
4.3
ITSM Tools
