How are these alternatives similar to Calabrio ONE?

The alternatives suggested are similar to Calabrio ONE in terms of common software categories, shared features and the number of verified user reviews. Explore the following Calabrio ONE alternatives to see if there are any Calabrio ONE competitors that you should also consider in your software research.


What are the top 5 alternatives to Calabrio ONE?


Top 20 alternatives

Workforce Optimization (WFO)

Workforce management & optimization for contact centers

Overview

Workforce Optimization (WFO) is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Workforce Optimization (WFO)

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Genesys Cloud CX

Software for faster, smarter, personal experiences

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.1

RingCentral MVP

RingEX - AI meets trusted communications

Overview

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral MVP

Business size

S M L

Starting from: US$20,00
  • Free Version
  • Free Trial
Value for Money 4,0 0.2

NICE CXone

Cloud Contact Center Software

Overview

Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX Read more about NICE CXone

Business size

S M L

Starting from: US$71,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.1

Pixid VMS

Cloud-based, plug-and-play vendor management system (VMS)

Overview

Pixid VMS is a cloud-based recruitment Vendor Management System, designed for small to mid-scale temporary staffing. The platform offers one centralized ecosystem connecting companies, recruiters, and workers, and streamlining the management of a contingent workforce across multiple locations. Read more about Pixid VMS

Business size

S M L

Starting from: US$400,00
  • Free Version
  • Free Trial
Value for Money 0 4.2

Deputy

Staff Scheduling, Time & Attendance (Time Clock) and more

Overview

Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps which allow users to manage teams on the go. Read more about Deputy

Business size

S M L

Starting from: US$6,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,7 0.5

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

Overview

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs. Read more about Callbox

Business size

S M L

Starting from: US$34,00
  • Free Version
  • Free Trial
Value for Money 5 0.8

MaxContact

Omnichannel Contact Centre Software for larger teams

Overview

MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Read more about MaxContact

Business size

S M L

Starting from: US$49,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.5

Five9

Cloud contact and call center software

Overview

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.1

Zenith CRM

CRM, Auto Call, AI Dialer, Call Center Software.

Overview

Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity. Read more about Zenith CRM

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.8

RapportCMS

Complete Call Center Solution

Overview

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more. Read more about RapportCMS

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.8

3C Plus

Call center software for managing telephony operations

Overview

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls. Read more about 3C Plus

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.2

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center

Business size

S M L

Starting from: US$1,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.1

Sagicc

Make your customers fall in love with your brand 💘

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$70,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

CallAI

AI-based call analysis platform

Overview

With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals. Read more about CallAI

Business size

S M L

Starting from: US$40,00
  • Free Version
  • Free Trial
Value for Money 5 0.8

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk

Business size

S M L

Starting from: US$1,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

CallTrackingMetrics

The Only All-in-One Call Tracking & Contact Center Solution

Overview

CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics

Business size

S M L

Starting from: US$79,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

WeKall

Cloud-based contact center and telephony AI software

Overview

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform. Read more about WeKall

Business size

S M L

Starting from: US$17,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries. Read more about Bitrix24

Business size

S M L

Starting from: US$61,00
  • Free Version
  • Free Trial
Value for Money 4,2

Quick view of Calabrio ONE

Business size

S M L

Pricing starting from:

US$295,00

  • Free Version
  • Free Trial

Value for Money

4,2