Zoom Contact Center Alternatives
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How are these alternatives similar to Zoom Contact Center?
The alternatives suggested are similar to Zoom Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoom Contact Center alternatives to see if there are any Zoom Contact Center competitors that you should also consider in your software research.
What are the top 5 alternatives to Zoom Contact Center?
Top 20 alternatives
Overview
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.
Read more about Webex Suite
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Business size
S
M
L
Pricing
Starting from:
US$18.00
- Free Version
- Free Trial
Value for Money
4.4
0.6
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.
Start with a 30-day free trial, no credit card or contracts needed.
Read more about LiveAgent
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.7
0.3
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
0.9
Overview
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Read more about Bitrix24
Business size
S
M
L
Pricing
Starting from:
US$61.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Read more about Nextiva
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
Read more about EngageBay CRM
Business size
S
M
L
Pricing
Starting from:
US$14.99
- Free Version
- Free Trial
Value for Money
4.7
0.3
Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.6
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
S
M
L
Pricing
Starting from:
US$85.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.
Read more about Apptivo
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.7
0.3
Overview
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
Read more about GoTo Connect
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.6
Overview
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup
Read more about CallHippo
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.2
0.8
Overview
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
Read more about Ringover
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
NICE Workforce Management (WFM) Suite offers the most advanced AI-based workforce management tool to plan and staff across all digital channels. WFM uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and the best candidates during the hiring process.
Read more about CXone Mpower
Business size
S
M
L
Pricing
Starting from:
US$71.00
- Free Version
- Free Trial
Value for Money
4.0
1.0
Overview
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.
Read more about Dialpad
Business size
S
M
L
Pricing
Starting from:
US$27.00
- Free Version
- Free Trial
Value for Money
4.1
0.9
Overview
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Read more about Agile CRM
Business size
S
M
L
Pricing
Starting from:
US$8.99
- Free Version
- Free Trial
Value for Money
4.1
0.9
Overview
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Read more about Twilio
Business size
S
M
L
Pricing
Starting from:
US$0.01
- Free Version
- Free Trial
Value for Money
4.2
0.8
Call Center Workforce Management Software
Popular comparisons
- Zoom Contact Center Vs Webex Suite
- Zoom Contact Center Vs Zendesk Suite
- Zoom Contact Center Vs Freshdesk
- Zoom Contact Center Vs Zoho Desk
- Zoom Contact Center Vs LiveAgent
- Zoom Contact Center Vs RingEX
- Zoom Contact Center Vs Bitrix24
- Zoom Contact Center Vs Nextiva
- Zoom Contact Center Vs EngageBay CRM
- Zoom Contact Center Vs TeamSupport
- Zoom Contact Center Vs Salesforce Service Cloud
- Zoom Contact Center Vs Talkdesk
