CXone Mpower Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to CXone Mpower?
The alternatives suggested are similar to CXone Mpower in terms of common software categories, shared features and the number of verified user reviews. Explore the following CXone Mpower alternatives to see if there are any CXone Mpower competitors that you should also consider in your software research.
What are the top 5 alternatives to CXone Mpower?
Top 20 alternatives
Overview
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.
Read more about CloudTalk
Business size
S
M
L
Pricing
Starting from:
US$34.00
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
Read more about GoTo Connect
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.4
Overview
Acrobits Cloud Softphone is a VoIP platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. Key features include audio and video calls, file transfer, data encryption, and contact management.
Read more about Cloud Softphone
Business size
S
M
L
Pricing
Starting from:
US$69.00
- Free Version
- Free Trial
Value for Money
4.9
0.9
Overview
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.
Read more about 8x8 Work
Business size
S
M
L
Pricing
Starting from:
US$24.00
- Free Version
- Free Trial
Value for Money
3.9
0.1
Overview
The Cerri Project solution goes beyond simple planning; it covers all phases of a project and manages all the documents related to a project. Cerri Project coordinates projects through logical and chronological segmentation.
Read more about Cerri Project
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
3.9
0.1
Overview
Oracle PeopleSoft is an IT asset management solution that provides complete control over your IT assets throughout the asset life cycle.
Read more about Oracle PeopleSoft
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.7
0.3
Overview
Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.
Read more about Salesforce Marketing Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
3.8
0.2
Overview
Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address.
Read more about Cisco Unified Communications Manager
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.7
0.3
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.
Read more about Zoom Workplace
Business size
S
M
L
Pricing
Starting from:
US$14.99
- Free Version
- Free Trial
Value for Money
4.5
0.5
Overview
Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.
Read more about Aspect Unified IP
Business size
S
M
L
Pricing
Starting from:
US$90.00
- Free Version
- Free Trial
Value for Money
4.0
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.0
Overview
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Read more about Twilio
Business size
S
M
L
Pricing
Starting from:
US$0.01
- Free Version
- Free Trial
Value for Money
4.2
0.2
Overview
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
Read more about Microsoft Teams
Business size
S
M
L
Pricing
Starting from:
US$76.00
- Free Version
- Free Trial
Value for Money
4.4
0.4
Overview
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Read more about Cisco Jabber
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.
Read more about Avaya UCaaS
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.3
0.3
Overview
Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders
Read more about Fuze
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.0
Overview
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools
Read more about RingCentral Contact Center
Business size
S
M
L
Pricing
Starting from:
US$65.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.
Read more about UJET
Business size
S
M
L
Pricing
Starting from:
US$80.00
- Free Version
- Free Trial
Value for Money
4.8
0.8
Related categories
- Customer Service Software
- Workforce Management Software
- Call Centre Software
- Help Desk Software
- IVR Software
- Telephony Software
- Contact Centre Software
- Predictive Dialer Software
- Call Recording Software
- Auto Dialer Software
- Customer Engagement Software
- Customer Communications Management Software
- Customer Satisfaction Software
- Speech Analytics Software
- Complaint Management Software
- Customer Support Software
Popular comparisons
- CXone Mpower Vs CloudTalk
- CXone Mpower Vs GoTo Connect
- CXone Mpower Vs Cloud Softphone
- CXone Mpower Vs Salesforce Service Cloud
- CXone Mpower Vs 8x8 Work
- CXone Mpower Vs Cerri Project
- CXone Mpower Vs Oracle PeopleSoft
- CXone Mpower Vs Salesforce Marketing Cloud
- CXone Mpower Vs Cisco Unified Communications Manager
- CXone Mpower Vs RingEX
- CXone Mpower Vs Zoom Workplace
- CXone Mpower Vs Aspect Unified IP