Kayako

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How are these alternatives similar to Kayako?

The alternatives suggested are similar to Kayako in terms of common software categories, shared features and the number of verified user reviews. Explore the following Kayako alternatives to see if there are any Kayako competitors that you should also consider in your software research.


What are the top 5 alternatives to Kayako?


Top 20 alternatives

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7.53
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

Olark

Happier customers live chat with Olark

Overview

Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy. Read more about Olark

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.6

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk

Business size

S M L

Starting from: US$15.00
Pricing plans
Value for Money 4.4 0.6 View Pricing Plans

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.7

Flinkit

Sales, Marketing, Lead Generation, B2B Commerce

Overview

WhatsApp Business platform for Sales and Marketing Read more about Flinkit

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4 0.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.3

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

EcholoN

Helpdesk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN

Business size

S M L

Starting from: US$5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.7

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak

Business size

S M L

Starting from: US$26.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.8

C2-ITSM

The ultimate ITSM platform

Overview

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2-ITSM

Business size

S M L

Starting from: US$44.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.7 View Pricing Plans

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more Read more about Vision Helpdesk

Business size

S M L

Starting from: US$15.00
Pricing plans
Value for Money 4.5 0.7 View Pricing Plans

Deskpro

Customer service software you can depend on

Overview

Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.7

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.9

TeamSupport

The #1 customer support solution for B2B SaaS.

Overview

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Read more about TeamSupport

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.6

Front

How 8,000+ companies streamline customer communication.

Overview

Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

Overview

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus

Business size

S M L

Starting from: US$16.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

CloudBlue PSA

The next generation of professional services automation.

Overview

CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about CloudBlue PSA

Business size

S M L

Starting from: US$65.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Quick view of Kayako

Business size

S M L

Pricing starting from:

US$30.00

  • Free Version
  • Free Trial

Value for Money

3.8