Help Scout Alternatives

How are these alternatives similar to Help Scout?

The alternatives suggested are similar to Help Scout in terms of common software categories, shared features and the number of verified user reviews. Explore the following Help Scout alternatives to see if there are any Help Scout competitors that you should also consider in your software research.


What are the top 5 alternatives to Help Scout?


Top 20 alternatives

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: US$25,00
  • Free Version
  • Free Trial
Value for Money 4,4

TeamSupport

The complete B2B solution for great customer support

Overview

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport

Business size

S M L

Starting from: US$49,00
  • Free Version
  • Free Trial
Value for Money 4,4

Gmail

Free email and inbox management app, from Google

Overview

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button Read more about Gmail

Business size

S M L

Starting from: US$0,00
  • Free Version
  • Free Trial
Value for Money 4,8 0.4

ServiceNow Customer Service Management

Automate requests and deliver effortless experiences

Overview

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice. Read more about ServiceNow Customer Service Management

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.3

Intercom

Making internet business personal

Overview

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support. Read more about Intercom

Business size

S M L

Starting from: US$39,00
  • Free Version
  • Free Trial
Value for Money 4,0 0.4

Kayako

Unified customer service platform

Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

Business size

S M L

Starting from: US$30,00
  • Free Version
  • Free Trial
Value for Money 3,8 0.6

Groove

The first sales platform to make sales strategy actionable

Overview

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Read more about Groove

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.2

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7,75
  • Free Version
  • Free Trial
Value for Money 4,3 0.1

Procurify

One easy-to-use platform for control over all business spend

Overview

Procurify’s easy-to-use Intelligent Spend Management platform provides hundreds of organizations worldwide with real-time visibility and control over all business spend. Read more about Procurify

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,4

SAP Ariba

Business commerce partnering

Overview

Ariba Commerce Cloud is an eCommerce and eProcurement platform that helps you to buy, sell, manage cash more effectively. Ariba combines the ability to optimize complete commerce lifecycles with the world’s largest web-based trading community. Ariba Commerce starts with a freemium package, for transactions in $50,000, and additional fees are... Read more about SAP Ariba

Business size

S M L

Starting from: US$50,00
  • Free Version
  • Free Trial
Value for Money 3,1 1.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.3

Claris FileMaker

Custom application development

Overview

Claris FileMaker is a custom application development platform that allows businesses to create unique applications that can be deployed in the cloud or on-premise. It provides features such as scripts, triggers, and graphical design tools to help tailor applications to business needs. Read more about Claris FileMaker

Business size

S M L

Starting from: US$16,50
  • Free Version
  • Free Trial
Value for Money 4,0 0.4

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.2

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent

Business size

S M L

Starting from: US$9,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.3

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.1

Front

How 8,000+ companies streamline customer communication.

Overview

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: US$19,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.3

JAGGAER ONE Sourcing

Electronic sourcing of suppliers, services, and products

Overview

JAGGAER ONE Sourcing is a cloud-based eSourcing solution, designed to help businesses manage and automate sourcing workflows. The platform can be used by procurement managers, supply chain executives, and finance and operations teams to manage sourcing, create events, find suppliers, and more. Read more about JAGGAER ONE Sourcing

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3 1.4

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

Business size

S M L

Starting from: US$50,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.1

HappyFox Help Desk

Helpdesk, customer support software

Overview

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk

Business size

S M L

Starting from: US$39,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.1

TeamSupport Messaging & Live Chat

Engage in impactful conversations

Overview

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations. Read more about TeamSupport Messaging & Live Chat

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,4

Quick view of Help Scout

Business size

S M L

Pricing starting from:

US$20,00

  • Free Version
  • Free Trial

Value for Money

4,4