HappyFox

Helpdesk, customer support software
(81 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$29,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Activity Tracking Activity Tracking
Authentication Authentication
Automatic Lead Distribution Automatic Lead Distribution
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Tracking Call Tracking
Categorization Categorization
Collaboration Tools Collaboration Tools
Collaborative Workspace Collaborative Workspace
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Custom Fields Custom Fields
Customer Complaint Tracking Customer Complaint Tracking
Customer Database Customer Database
Customer Segmentation Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customizable Reporting Customizable Reporting
Customizable Templates Customizable Templates
Data Synchronization Data Synchronization
Email Integration Email Integration
Email Notifications Email Notifications
Email Templates Email Templates
Escalation Management Escalation Management
Help Desk Management Help Desk Management
Indexing Indexing
Instant Messaging Instant Messaging
Lead Assignment Lead Assignment
Multi-Language Multi-Language
Online Forums Online Forums
Performance Reports Performance Reports
Permission Management Permission Management
Project Time Tracking Project Time Tracking
Real Time Notifications Real Time Notifications
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
Scheduled Reporting Scheduled Reporting
Search Functionality Search Functionality
Status Reporting Status Reporting
Status Tracking Status Tracking
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Tagging Tagging
Third Party Integration Third Party Integration
Time Clock Integration Time Clock Integration
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

Batchbook Batchbook
Clearlogin Clearlogin
Customer Thermometer Customer Thermometer
HappyFox Chat HappyFox Chat
Help Desk Migration Help Desk Migration
HelpOnClick HelpOnClick
LogMeIn Rescue LogMeIn Rescue
ProjectManager.com ProjectManager.com
Slack Slack
Zoho SalesIQ Zoho SalesIQ

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