3CLogic

Cloud Call Center Solutions
(48 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Knowledge Base
Phone Support Phone Support
24/7 (Live rep) 24/7 (Live rep)
Chat Chat

Pricing

Pricing

Starting From

Starting From

N/A

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Archiving & Retention Archiving & Retention
Automatic Call Distribution Automatic Call Distribution
Call Center Management Call Center Management
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Routing Call Routing
Call Scripting Call Scripting
Campaign Management Campaign Management
Collaboration Tools Collaboration Tools
Customizable Fields Customizable Fields
Dashboard Dashboard
Email Management Email Management
FCC Compliance FCC Compliance
HIPAA Compliant HIPAA Compliant
Lead Distribution Lead Distribution
Lead Management Lead Management
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Data Collection Multi-Channel Data Collection
Performance Management Performance Management
Prospecting Tools Prospecting Tools
Real Time Notifications Real Time Notifications
Real-Time Chat Real-Time Chat
Real-time Updates Real-time Updates
Recording Recording
Sentiment Analysis Sentiment Analysis
Text Analysis Text Analysis
Workforce Management Workforce Management

Integrations

Integrations

Impact360 Workforce Management Impact360 Workforce Management
Keap Keap
Monet Live WFO Monet Live WFO
Salesforce Sales Cloud Salesforce Sales Cloud
ServiceNow ServiceNow
SugarCRM SugarCRM
Zendesk Zendesk
Zoho CRM Zoho CRM