Comm100 Live Chat

Real conversations in real-time
(98 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$29,00/month
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Assignment Management Assignment Management
Audit Trail Audit Trail
Auto-Responders Auto-Responders
Automatic Call Distribution Automatic Call Distribution
Automatic Notifications Automatic Notifications
Availability Indicator Availability Indicator
Availability Management Availability Management
CRM Integration CRM Integration
Call Routing Call Routing
Chat Chat
Chat Transcript Chat Transcript
Collaboration Tools Collaboration Tools
Commenting Commenting
Configurable Workflow Configurable Workflow
Contact History Contact History
Conversion Tracking Conversion Tracking
Customer Segmentation Customer Segmentation
Customizable Branding Customizable Branding
Customizable Questions Customizable Questions
Data Import Data Import
Data Import/Export Data Import/Export
Desktop Notifications Desktop Notifications
Drag & Drop Interface Drag & Drop Interface
Email Integration Email Integration
Email Notifications Email Notifications
Feedback Collection Feedback Collection
File Transfer File Transfer
Filtered Views Filtered Views
History Tracking History Tracking
Instant Messaging Instant Messaging
Issue Management Issue Management
Knowledge Base Management Knowledge Base Management
Labeling Labeling
Monitoring Monitoring
Multi-Department / Project Multi-Department / Project
Multi-Language Multi-Language
Natural Language Search Natural Language Search
PCI DSS Compliance PCI DSS Compliance
Password Management Password Management
Performance Reports Performance Reports
Permission Management Permission Management
Prioritizing Prioritizing
Quality Assurance Quality Assurance
Queue Manager Queue Manager
Ratings & Reviews Ratings & Reviews
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Remote Access Remote Access
Remote Control Remote Control
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Social Media Integration Social Media Integration
Spell Correction Spell Correction
Status Tracking Status Tracking
Support Ticket Management Support Ticket Management
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Tagging Tagging
Third Party Integration Third Party Integration
Two-Way Audio & Video Two-Way Audio & Video
User Management User Management
Visitor Management Visitor Management
Visitor Tracking Visitor Tracking
Website Integration Website Integration
Widgets Widgets
Workflow Management Workflow Management
eCommerce Integration eCommerce Integration

Integrations

Integrations

GoToMeeting GoToMeeting
Google Analytics Google Analytics
Join.me Join.me
Joomla Joomla
Salesforce Sales Cloud Salesforce Sales Cloud
Shopify Shopify
Twitter Twitter
Vision Helpdesk Vision Helpdesk
Wordpress Wordpress
Zendesk Zendesk

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