---
description: Learn how LiveAgent can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveAgent](/software/91301/liveagent) > [LiveAgent Alternatives](https://www.getapp.za.com/alternatives/91301/liveagent)

# Alternatives to LiveAgent

Canonical: https://www.getapp.za.com/alternatives/91301/liveagent

> Explore the top alternatives to LiveAgent. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/10036/91301/zoho-desk/vs/liveagent)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.za.com/software/10317/freshdesk)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/10317/91301/freshdesk/vs/liveagent)
3. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.za.com/software/90602/bitrix24)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/90602/91301/bitrix24/vs/liveagent)
4. **Slack** — 4.7/5 (24046 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.za.com/software/91563/slack)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/91563/liveagent/vs/slack)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.za.com/software/8385/livechat)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/8385/91301/livechat/vs/liveagent)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/9448/91301/zendesk/vs/liveagent)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.za.com/software/105081/tidio-chat)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/105081/liveagent/vs/tidio-chat)
8. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.za.com/software/91379/intercom)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/91379/liveagent/vs/intercom)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud)
   - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/91754/liveagent/vs/salesforce-1-service-cloud)
10. **Pipedrive** — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.za.com/software/90507/pipedrive)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/90507/91301/pipedrive/vs/liveagent)
11. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.za.com/software/113999/engagebay-marketing)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/113999/liveagent/vs/engagebay-marketing)
12. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.za.com/software/119575/hubspot-service-hub)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/119575/liveagent/vs/hubspot-service-hub)
13. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.za.com/software/102177/front)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/102177/liveagent/vs/front)
14. **HubSpot CRM** — 4.5/5 (4451 reviews) — CRM and lead management solution
    - [View profile](https://www.getapp.za.com/software/102533/hubspot-crm)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/102533/liveagent/vs/hubspot-crm)
15. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.za.com/software/8670/teamsupport)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/8670/91301/teamsupport/vs/liveagent)
16. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/104597/liveagent/vs/genesys-cloud)
17. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.za.com/software/102073/agile-crm)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/102073/liveagent/vs/agile-crm)
18. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.za.com/software/111347/crisp)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/111347/liveagent/vs/crisp)
19. **Efficy CRM** — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.za.com/software/100561/efficy-crm)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/91301/100561/liveagent/vs/efficy-crm)
20. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
    - [Compare vs LiveAgent](https://www.getapp.za.com/compare/8391/91301/incontact-call-center-software/vs/liveagent)

## Related Categories

- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/91301/liveagent)
- [View Product Profile](https://www.getapp.za.com/software/91301/liveagent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91301/liveagent> |
| de-AT | <https://www.getapp.at/alternatives/91301/liveagent> |
| en | <https://www.getapp.com/customer-service-support-software/a/liveagent/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91301/liveagent> |
| en-AU | <https://www.getapp.com.au/alternatives/91301/liveagent> |
| en-CA | <https://www.getapp.ca/alternatives/91301/liveagent> |
| en-GB | <https://www.getapp.co.uk/alternatives/91301/liveagent> |
| en-IE | <https://www.getapp.ie/alternatives/91301/liveagent> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91301/liveagent> |
| en-SG | <https://www.getapp.sg/alternatives/91301/liveagent> |
| en-ZA | <https://www.getapp.za.com/alternatives/91301/liveagent> |
| es | <https://www.getapp.es/alternatives/91301/liveagent> |
| es-CL | <https://www.getapp.cl/alternatives/91301/liveagent> |
| es-CO | <https://www.getapp.com.co/alternatives/91301/liveagent> |
| es-MX | <https://www.getapp.com.mx/alternatives/91301/liveagent> |
| fr | <https://www.getapp.fr/alternatives/91301/liveagent> |
| fr-BE | <https://fr.getapp.be/alternatives/91301/liveagent> |
| fr-CA | <https://fr.getapp.ca/alternatives/91301/liveagent> |
| nl | <https://www.getapp.nl/alternatives/91301/liveagent> |
| nl-BE | <https://www.getapp.be/alternatives/91301/liveagent> |
| pt | <https://www.getapp.com.br/alternatives/91301/liveagent> |
| pt-PT | <https://www.getapp.pt/alternatives/91301/liveagent> |

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