Intercom

4.5 (1,055)
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How are these alternatives similar to Intercom?

The alternatives suggested are similar to Intercom in terms of common software categories, shared features and the number of verified user reviews. Explore the following Intercom alternatives to see if there are any Intercom competitors that you should also consider in your software research.


What are the top 5 alternatives to Intercom?


Top 20 alternatives

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Confluence

Create, organize, and discuss work with your team

Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Freshchat

Live Chat software for modern messaging

Overview

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social Read more about Freshchat

Business size

S M L

Starting from: US$1,799.00
  • Free Version
  • Free Trial
Value for Money 4

Airship

Mobile marketing and customer engagement platform

Overview

Airship is a customer engagement platform designed to help businesses in retail, finance, sports, and other industries deliver personalized messages via multiple channels such as mobile applications, email, web notifications, SMS, and more. Read more about Airship

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3 1.0

Gist

AI-enabled customer communication solution

Overview

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers. Read more about Gist

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Okomo

Sales and service communication platform

Overview

OKOMO is a sales and service communication solution. It easily integrates live messaging, voice, video, file sharing, and appointment scheduling directly into online channels such as websites, emails, newsletters, and social media, boosting sales conversion and customer satisfaction for service-driven businesses and organizations. Read more about Okomo

Business size

S M L

Starting from: US$588.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.8

Brevo

Automation, Marketing & Transactional Email, and SMS Service

Overview

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. Read more about Brevo

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Slaask

Customer service app for Slack users

Overview

Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses Read more about Slaask

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 5 1.0

Pendo

Product usage & behavior data capture

Overview

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.3

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Podium

Get more leads. Make more money. Powered by AI.

Overview

Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. Read more about Podium

Business size

S M L

Starting from: US$399.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.1

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

With HubSpot’s interconnected tools, you use real-time marketing data to provide relevant, contextual marketing experiences to every contact in your database. Read more about HubSpot Marketing Hub

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

HelpCrunch

Customer Communication tool for support, marketing & sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch for free! Read more about HelpCrunch

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Haptik

Conversational AI tool with natural language processing

Overview

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases. Read more about Haptik

Business size

S M L

Starting from: US$5,000.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Help Scout

Deliver world-class support from one easy-to-use platform.

Overview

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Ortto

Build journeys that drive revenue.

Overview

Visually automate your marketing on a drag and drop canvas. Create a personal journey for every customer using email, in-app messaging, SMS & direct mail. Read more about Ortto

Business size

S M L

Starting from: US$849.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Quick view of Intercom

Business size

S M L

Pricing starting from:

US$39.00

  • Free Version
  • Free Trial

Value for Money

4.0