How are these alternatives similar to ServiceNow?

The alternatives suggested are similar to ServiceNow in terms of common software categories, shared features and the number of verified user reviews. Explore the following ServiceNow alternatives to see if there are any ServiceNow competitors that you should also consider in your software research.


What are the top 5 alternatives to ServiceNow?


Top 20 alternatives

ArcSight

Vulnerability scanning and threat intelligence software

Overview

ArcSight is a vulnerability scanning software that helps businesses utilize machine learning technology to detect threats, handle investigations, create prioritized event lists, and more on a centralized platform. It enables staff members to extract entities from log files and observe events and behavior across users, IP addresses, servers, and... Read more about ArcSight

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.2

TOPdesk

The service management platform that makes service happen

Overview

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are always here to Read more about TOPdesk

Business size

S M L

Starting from: US$66,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.1

ServiceManager

Enterprise and retail reverse logistics management software

Overview

ServiceManager: Advanced returns & repair solution for 3rd-party providers, returns centers & OEMs. Cloud-based, customizable workflows, robust reporting. Optimize efficiency & enhance customer service. Embrace the future of management with ServiceManager. Read more about ServiceManager

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.2

Alemba Service Manager

ASM automates your ITSM with a no code workflow engine

Overview

Alemba Service Manager's ITSM capabilities represent a transformative approach to managing and delivering IT services within organizations. Built on a robust cloud-based platform, ASM is designed to automate IT processes, streamline service delivery, and enhance overall efficiency and effectiveness. Read more about Alemba Service Manager

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,8 0.4

HappyFox Help Desk

Helpdesk, customer support software

Overview

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk

Business size

S M L

Starting from: US$39,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

BMC Helix ITSM

IT service and IT asset management software

Overview

BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests. Read more about BMC Helix ITSM

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,9 0.3

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Business size

S M L

Starting from: US$19,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,0 0.2

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7,75
  • Free Version
  • Free Trial
Value for Money 4,3 0.1

Visual Studio Code

Source code editing for MacOS, Windows and Linux

Overview

Visual Studio Code is a source code editor, which helps businesses build and debug web applications running on Windows, Linux, and macOS. Features include syntax highlighting, code refactoring and navigation, snippets, Emmet abbreviations, command-line interface (CLI), and text wrap. Read more about Visual Studio Code

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 0.6

Helpjuice

Cloud-based knowledge management platform

Overview

Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers Read more about Helpjuice

Business size

S M L

Starting from: US$120,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.5

Help Scout

Deliver world-class support from one easy-to-use platform.

Overview

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout

Business size

S M L

Starting from: US$20,00
  • Free Version
  • Free Trial
Value for Money 4,4 0.2

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14,00
  • Free Version
  • Free Trial
Value for Money 4,5 0.3

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55,00
  • Free Version
  • Free Trial
Value for Money 4,2

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: US$15,00
  • Free Version
  • Free Trial
Value for Money 4,4 0.2

System Center

Data center management software for businesses of all sizes

Overview

System Center is a data center management software that helps businesses of all sizes monitor networks, system storage, security, and more. It offers integration with cloud platforms and provides teams the ability to gain insights into system analytics affecting the health of monitors. Read more about System Center

Business size

S M L

Starting from: US$3 607,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.1

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$60,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.1

Summit

The future of IT service management begins with AI.

Overview

SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience. Read more about Summit

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

EV Service Manager

IT service management solution for businesses of all sizes

Overview

EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting. Read more about EV Service Manager

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,7 0.5

KACE

Unified Endpoint Management by KACE. Where Next Meets Now.

Overview

KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Read more about KACE

Business size

S M L

Starting from: US$2,40
  • Free Version
  • Free Trial
Value for Money 3,9 0.3

Quick view of ServiceNow

Business size

S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial

Value for Money

4,2