Groove Alternatives
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How are these alternatives similar to Groove?
The alternatives suggested are similar to Groove in terms of common software categories, shared features and the number of verified user reviews. Explore the following Groove alternatives to see if there are any Groove competitors that you should also consider in your software research.
What are the top 5 alternatives to Groove?
Top 20 alternatives
Overview
Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Outreach is a sales execution platform that helps companies dramatically increase productivity, drive smarter, insightful engagement with customers, and helps teams design, measure, and improve workflows so every rep can sell.
Read more about Outreach
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.
Read more about Salesforce Sales Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.0
0.5
Overview
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily
Read more about Microsoft Outlook
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more
Read more about Microsoft 365
Business size
S
M
L
Pricing
Starting from:
US$6.99
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels.
Read more about Freshdesk
Business size
S
M
L
Overview
Because customer Delight. Always. Wins.
Read more about Trengo
Business size
S
M
L
Pricing
Starting from:
US$125.00
- Free Version
- Free Trial
Value for Money
4
0.5
Overview
Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button
Read more about Gmail
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.8
0.3
Overview
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.
Read more about Vivantio
Business size
S
M
L
Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.
Read more about Zoho Desk
Business size
S
M
L
Overview
LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.
Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required
Read more about LiveAgent
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.7
0.2
Overview
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc.
Read more about Bitrix24
Business size
S
M
L
Overview
Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.
Read more about Supportbench
Business size
S
M
L
Pricing
Starting from:
US$32.00
- Free Version
- Free Trial
Value for Money
4.8
0.3
Overview
Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.
Read more about Deskpro
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
Overview
Intercom is redefining how businesses support their customers using powerful messaging and automation
Read more about Intercom
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.0
0.5
Overview
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
Read more about Centralpoint
Business size
S
M
L
Pricing
Starting from:
US$25,000.00
- Free Version
- Free Trial
Value for Money
4.5
Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.
Read more about EcholoN
Business size
S
M
L
Pricing
Starting from:
US$5,500.00
- Free Version
- Free Trial
Value for Money
4.5
Customer Service Software
