Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| FAQs/Forum |
FAQs/Forum
|
| Knowledge Base |
Knowledge Base
|
| Phone Support |
Phone Support
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Alerts/Notifications |
Alerts/Notifications
|
| CRM |
CRM
|
| Collaboration Tools |
Collaboration Tools
|
| Complaint Monitoring |
Complaint Monitoring
|
| Conditional Logic |
Conditional Logic
|
| Customer Experience Management |
Customer Experience Management
|
| Customizable Fields |
Customizable Fields
|
| Dashboard |
Dashboard
|
| Data Analysis Tools |
Data Analysis Tools
|
| Email Alerts |
Email Alerts
|
| Email Management |
Email Management
|
| Email Marketing |
Email Marketing
|
| Feedback Management |
Feedback Management
|
| Forms Management |
Forms Management
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Data Collection |
Multi-Channel Data Collection
|
| Multi-Channel Distribution |
Multi-Channel Distribution
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Data |
Real Time Data
|
| Reporting/Analytics |
Reporting/Analytics
|
| Sentiment Analysis |
Sentiment Analysis
|
| Site Intercept Survey |
Site Intercept Survey
|
| Skip Logic |
Skip Logic
|
| Summary Reports |
Summary Reports
|
| Support Audio/Images/Video |
Support Audio/Images/Video
|
| Survey/Poll Management |
Survey/Poll Management
|
| Text Analysis |
Text Analysis
|
| Third Party Integrations |
Third Party Integrations
|
| URL Customization |
URL Customization
|
| Widgets |
Widgets
|
Integrations |
Integrations |
| Salesforce Platform |
Salesforce Platform
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
