PROMYS CRM Help Desk PSA

Cloud-based CRM, Help Desk, and PSA software.
(27 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$39,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Absence Management Absence Management
Accounting Integration Accounting Integration
Action Item Tracking Action Item Tracking
Action Planning Action Planning
Activity Dashboard Activity Dashboard
Activity Management Activity Management
Activity Tracking Activity Tracking
Administrative Reporting Administrative Reporting
Alerts / Escalation Alerts / Escalation
Approval Process Control Approval Process Control
Archiving & Retention Archiving & Retention
Asset Management Asset Management
Assignment Management Assignment Management
Audit Trail Audit Trail
Auto-Responders Auto-Responders
Automated Billing Automated Billing
Automated Expense Input Automated Expense Input
Automated Sales Automated Sales
Automated Scheduling Automated Scheduling
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Availability Indicator Availability Indicator
Availability Management Availability Management
Billable Hours Tracking Billable Hours Tracking
Billing & Invoicing Billing & Invoicing
Billing Rate Management Billing Rate Management
Budget Control Budget Control
Built-In Database Built-In Database
Bulk Send Bulk Send
Business Intelligence Business Intelligence
CRM Integration CRM Integration
Calendar Management Calendar Management
Calendar Sync with Google Calendar Sync with Google
Campaign Analysis Campaign Analysis
Campaign Planning Campaign Planning
Campaign Segmentation Campaign Segmentation
Catalog Management Catalog Management
Change Management Change Management
Change Order Management Change Order Management
Client Management Client Management
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Commission Management Commission Management
Configurable Workflow Configurable Workflow
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Contract Management Contract Management
Cost Analysis Cost Analysis
Cost Estimating Cost Estimating
Cost Tracking Cost Tracking
Cost-to-Completion Tracking Cost-to-Completion Tracking
Custom Charts Custom Charts
Custom Fields Custom Fields
Customer Accounts Customer Accounts
Customer Activity Reporting Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Database Customer Database
Customer History Customer History
Customer Profiling Customer Profiling
Customer Segmentation Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Categories Customizable Categories
Customizable Reporting Customizable Reporting
Customizable Templates Customizable Templates
Dashboard Creation Dashboard Creation
Data Capture and Transfer Data Capture and Transfer
Data Import/Export Data Import/Export
Data Mapping Data Mapping
Data Migration Data Migration
Data Storage Management Data Storage Management
Deadline Management Deadline Management
Demand Forecasting Demand Forecasting
Demand Planning Demand Planning
Dispatch Management Dispatch Management
Document Management Document Management
Document Storage Document Storage
Drag & Drop Interface Drag & Drop Interface
Email Alerts Email Alerts
Email Integration Email Integration
Email Notifications Email Notifications
Email Templates Email Templates
Escalation Management Escalation Management
Estimating Estimating
Event Triggered Actions Event Triggered Actions
Exceptions Management Exceptions Management
Expense Claims Expense Claims
Expense Tracking Expense Tracking
Financial Analysis Financial Analysis
Financial Management Financial Management
Forecasting Forecasting
Gantt Charts Gantt Charts
Help Desk Integration Help Desk Integration
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Inventory Management Inventory Management
Inventory Tracking Inventory Tracking
Invoice Management Invoice Management
Invoice Processing Invoice Processing
Job Costing Job Costing
Labor Cost Reporting Labor Cost Reporting
Labor Projection Labor Projection
Lead Assignment Lead Assignment
Lead Management Lead Management
Microsoft Outlook Integration Microsoft Outlook Integration
Mobile Alerts Mobile Alerts
Mobile Integration Mobile Integration
Multi-Campaign Multi-Campaign
Multi-Department / Project Multi-Department / Project
Multiple Projects Multiple Projects
Opportunity Management Opportunity Management
Order Management Order Management
Overtime Tracking Overtime Tracking
Performance Management Performance Management
Planning Tools Planning Tools
Procurement Management Procurement Management
Product Catalog Product Catalog
Product Catalog Integration Product Catalog Integration
Profitability Analysis Profitability Analysis
Progress Reports Progress Reports
Progress Tracking Progress Tracking
Project Accounting Project Accounting
Project Budgeting Project Budgeting
Project Estimating Project Estimating
Project Management Project Management
Project Notes Project Notes
Project Planning Project Planning
Project Templates Project Templates
Project Time Tracking Project Time Tracking
Project Tracking Project Tracking
Purchase Order Management Purchase Order Management
Purchasing Management Purchasing Management
QuickBooks Integration QuickBooks Integration
Quote Management Quote Management
Real Time Analytics Real Time Analytics
Real Time Comparisons Real Time Comparisons
Real Time Data Real Time Data
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Recurring Billing Recurring Billing
Reminders Reminders
Reporting & Statistics Reporting & Statistics
Resource Allocation Resource Allocation
Resource Management Resource Management
SLA Management SLA Management
Sales Forecasting Sales Forecasting
Secure Data Storage Secure Data Storage
Self Service Portal Self Service Portal
Subcontractor Management Subcontractor Management
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Task Management Task Management
Task Planning Task Planning
Task Scheduling Task Scheduling
Task Tracking Task Tracking
Third Party Integration Third Party Integration
Time & Expense Tracking Time & Expense Tracking
Time Off Requests Time Off Requests
Timer Timer
Timesheets Timesheets
Vendor Management Vendor Management
Workflow Management Workflow Management

Integrations

Integrations

Acumatica Cloud ERP Acumatica Cloud ERP
Continuum Fortify Continuum Fortify
Google Calendar Google Calendar
Kaseya VSA Kaseya VSA
LogicMonitor LogicMonitor
Microsoft Dynamics GP Microsoft Dynamics GP
Microsoft Outlook Microsoft Outlook
NinjaRMM NinjaRMM
QuickBooks Online Advanced QuickBooks Online Advanced
Sage 50cloud Sage 50cloud

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