Salesforce Service Cloud Alternatives

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How are these alternatives similar to Salesforce Service Cloud?
The alternatives suggested are similar to Salesforce Service Cloud in terms of common software categories, shared features and the number of verified user reviews. Explore the following Salesforce Service Cloud alternatives to see if there are any Salesforce Service Cloud competitors that you should also consider in your software research.
What are the top 5 alternatives to Salesforce Service Cloud?
Top 20 alternatives
Overview
Constant Contact's Lead Gen & CRM (formerly SharpSpring) was designed to help businesses like yours get more leads, close faster and focus on what drives results with a unified marketing and sales platform.
Read more about Lead Gen & CRM (formerly SharpSpring)
Business size
S
M
L
Pricing
Starting from:
US$449.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Unlock sales potential with sales-i, an intelligent software providing actionable insights for driving revenue growth effortlessly.
Read more about sales-i
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
3.7
0.5
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Overview
Plan, execute, and deliver great work with a single source of project truth across the enterprise. Adobe Workfront helps you prioritize work, quickly identify bottlenecks, automate processes, and deliver the right outcomes. It serves leaders and team in organizations of all sizes in all industries.
Read more about Adobe Workfront
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
Overview
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.
Read more about Infobip
Business size
S
M
L
Pricing
Starting from:
US$0.01
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.
Read more about SolarWinds Service Desk
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily
Read more about Microsoft Outlook
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
Streamline customer service and provide a differentiated, positive experience at every touch point
Engage customers on their terms, empower employees, create better customer experiences, retain customers, and drive growth with Sugar Serve.
Read more about SugarCRM
Business size
S
M
L
Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
3.8
0.4
Overview
LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android & iOS
Read more about LionDesk
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots
Read more about Simla.com
Business size
S
M
L
Pricing
Starting from:
US$27.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
The leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the world's top teams plan their projects and schedule their team’s time. With a simple, drag-and-drop interface and powerful editing tools, Float saves you time and keeps projects on track.
Read more about Float
Business size
S
M
L
Pricing
Starting from:
US$6.00
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
ClockShark is a comprehensive field service and construction time tracking solution designed to streamline operations and enhance productivity. The platform offers a set of features to address the unique challenges faced by businesses in these industries. At the core of ClockShark is its mobile time tracking functionality, which allows employees...
Read more about ClockShark
Business size
S
M
L
Pricing
Starting from:
US$40.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
Breezy is a uniquely visual recruiting and applicant tracking system. It helps you optimize your hiring process by automating time-sucking tasks like interview scheduling, SMS & email messages while giving you all of the reporting & data insights you need to make better hiring decisions, sooner.
Read more about Breezy
Business size
S
M
L
Pricing
Starting from:
US$189.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Read more about Dynamics 365
Business size
S
M
L
Pricing
Starting from:
US$50.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Jasper is an artificial intelligence (AI)-based writing assistant designed to help businesses create content for social media websites, blogs, websites, and other channels. Teams can create folders to organize information for clients and projects.
Read more about Jasper
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.
Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required
Read more about LiveAgent
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients and partners to create and edit data on spreadsheets.
Read more about Google Sheets
Business size
S
M
L
Pricing
Starting from:
US$6.00
- Free Version
- Free Trial
Value for Money
4.8
0.6
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.2
Related categories
Popular comparisons
- Salesforce Service Cloud Vs Lead Gen & CRM (formerly SharpSpring)
- Salesforce Service Cloud Vs sales-i
- Salesforce Service Cloud Vs JIRA Service Management
- Salesforce Service Cloud Vs Adobe Workfront
- Salesforce Service Cloud Vs Infobip
- Salesforce Service Cloud Vs SolarWinds Service Desk
- Salesforce Service Cloud Vs Microsoft Outlook
- Salesforce Service Cloud Vs SugarCRM
- Salesforce Service Cloud Vs LionDesk
- Salesforce Service Cloud Vs Simla.com
- Salesforce Service Cloud Vs Float
- Salesforce Service Cloud Vs ClockShark