JIRA Service Management Alternatives

How are these alternatives similar to JIRA Service Management?

The alternatives suggested are similar to JIRA Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following JIRA Service Management alternatives to see if there are any JIRA Service Management competitors that you should also consider in your software research.


What are the top 5 alternatives to JIRA Service Management?


Top 20 alternatives

Ellevo Next

Your next B2B customer service software

Overview

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies. Read more about Ellevo Next

Business size

S M L

Starting from: US$24.99
  • Free Version
  • Free Trial
Value for Money 0 4.3

osTicket

Customer support ticket system

Overview

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.5

Pivotal Tracker

Agile project management tool for developers

Overview

Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Read more about Pivotal Tracker

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3

Confluence

Create, organize, and discuss work with your team

Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.3

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

GitHub

Social coding & collaborative development platform

Overview

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code Read more about GitHub

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.3

Overview

ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management. Read more about ManageEngine ServiceDesk Plus

Business size

S M L

Starting from: US$16.00
  • Free Version
  • Free Trial
Value for Money 4.3

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting. Read more about Freshdesk

Business size

S M L

Starting from: US$15.00
Pricing plans
Value for Money 4.4 0.1 View Pricing Plans

Trello

Visual collaboration tool for shared project perspectives

Overview

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration. Read more about Trello

Business size

S M L

Starting from: US$6.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Asana

The work management platform to organize work across teams.

Overview

Asana is the leading work management platform for cross-team work that aligns employees around company goals and creates a system of record to help teams achieve them. Create clarity on priorities and responsibilities across teams, and monitor progress in real time to keep projects on track. Read more about Asana

Business size

S M L

Starting from: US$10.99
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

GitScrum

Scrum software for small businesses

Overview

GitScrum is a scrum software designed to help small businesses efficiently manage projects with agile methodologies. The solution offers a drag-and-drop interface that enables team members to create project plans, manage team members, collaborate in real-time, and more. Read more about GitScrum

Business size

S M L

Starting from: US$24.99
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.3

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered Help Desk platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: US$79.00
Pricing plans
Value for Money 4.6 0.3 View Pricing Plans

Office 365 Timesheet App

Cloud-based time tracking software for all businesses.

Overview

Office 365 Timesheet App is a cloud-based time tracking solution, designed to help small to large businesses monitor employee contributions and productivity from a unified platform. It lets managers track employee work hours, configure role-based permissions, set-up managerial approval workflows, view work reports, access user portals, and add... Read more about Office 365 Timesheet App

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3

ProjectTeam.com

Project management software for serious construction teams.

Overview

ProjectTeam is a project management solution for construction teams of all sizes designed to increase communication, track changes, and improve workflow. ProjectTeam’s key features include file management, issue tracking, access control tools, as well as real-time reporting. Read more about ProjectTeam.com

Business size

S M L

Starting from: US$700.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.5

Juro

Create, execute and manage contracts 10x faster with AI.

Overview

The AI-enabled contract automation platform enabling legal & business teams to create, execute & manage contracts faster than ever. The end-to-end platform powers the entire contract lifecycle from initiation through to renewal all within a secure, browser-native environment. Read more about Juro

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Legito

Processes. People. Documents. No code automation platform.

Overview

No code automation platform designed for compliance, HR, legal, operations, procurement, sales and sourcing teams. 400k users globally use Legito to create, perform, collaborate and execute their work. One integrated no-code solution. Including LexisNexis, PwC, Skoda Auto, and Societe Generale Grou Read more about Legito

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.6

Quick view of JIRA Service Management

Business size

S M L

Pricing starting from:

US$60.00

  • Free Version
  • Free Trial

Value for Money

4.3