How are these alternatives similar to JIRA Service Management?

The alternatives suggested are similar to JIRA Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following JIRA Service Management alternatives to see if there are any JIRA Service Management competitors that you should also consider in your software research.


What are the top 5 alternatives to JIRA Service Management?


Top 20 alternatives

Overview

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,3 0.1

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.1

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,4 0.2 View Pricing Plans

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2

Asana

Project and work management for teams of all sizes.

Overview

Asana is a work and project management solution for teams. You can organize everything—from company objectives to routine tasks—in one place. Get everyone clear on priorities and responsibilities, and monitor progress in real time to keep projects on track. Read more about Asana
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,4 0.2 View Pricing Plans

osTicket

Customer support ticket system

Overview

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 0.6

Basecamp

Flexible project management & team communication tool

Overview

Basecamp is a collaborative project management, team communication, and daily task tracking application suitable for use by teams of all sizes, from freelancers and SMBs to large enterprises. Read more about Basecamp
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2

Trello

Visual collaboration tool for shared project perspectives

Overview

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration. Read more about Trello
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,6 0.4 View Pricing Plans

Pivotal Tracker

Agile project management tool for developers

Overview

Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Read more about Pivotal Tracker
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.1

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

CloudBlue PSA

The next generation of professional services automation.

Overview

CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about CloudBlue PSA
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,4 0.2

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,5 0.3 View Pricing Plans

4me

Enterprise service management with SIAM support

Overview

4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Read more about 4me
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.8

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.3

BOSSDesk

BOSS Solutions a FrontRunner in Help Desk Software

Overview

BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.4

Canfigure

Modular ITSM and ITAM solution based on ITIL principles

Overview

Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available. Read more about Canfigure
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.4
Quick view of JIRA Service Management
Business size
S M L

Pricing starting from:

Not provided by vendor

Value for Money
4,2
Visit Website Pricing plans