---
description: Learn how JIRA Service Management can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JIRA Service Management Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [JIRA Service Management](/software/91811/jira-service-management) > [JIRA Service Management Alternatives](https://www.getapp.za.com/alternatives/91811/jira-service-management)

# Alternatives to JIRA Service Management

Canonical: https://www.getapp.za.com/alternatives/91811/jira-service-management

> Explore the top alternatives to JIRA Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.za.com/software/91351/freshservice)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91351/91811/freshservice/vs/jira-service-management)
2. **Atera** — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.za.com/software/102017/atera)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/102017/jira-service-management/vs/atera)
3. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Created by sysadmins, for sysadmins.
   - [View profile](https://www.getapp.za.com/software/2045563/pdq-deploy)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/2045563/jira-service-management/vs/pdq-deploy)
4. **Action1** — 4.9/5 (237 reviews) — Patching That Just Works
   - [View profile](https://www.getapp.za.com/software/2048001/action1-rmm)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/2048001/jira-service-management/vs/action1-rmm)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.za.com/software/132287/milvus)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/132287/jira-service-management/vs/milvus)
6. **Wrike** — 4.4/5 (2887 reviews) — AI powered workflow management platform
   - [View profile](https://www.getapp.za.com/software/9964/wrike)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/9964/91811/wrike/vs/jira-service-management)
7. **Pulseway** — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
   - [View profile](https://www.getapp.za.com/software/101507/pulseway)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/101507/jira-service-management/vs/pulseway)
8. **baramundi Management Suite** — 4.6/5 (140 reviews) — IT asset management for small and midsize businesses (SMB)
   - [View profile](https://www.getapp.za.com/software/2050144/baramundi-management-suite)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/2050144/jira-service-management/vs/baramundi-management-suite)
9. **N-central** — 4.1/5 (195 reviews) — On-premise and hosted RMM software for MSPs
   - [View profile](https://www.getapp.za.com/software/1999255/solarwinds-n-central)
   - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/1999255/jira-service-management/vs/solarwinds-n-central)
10. **NinjaOne** — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
    - [View profile](https://www.getapp.za.com/software/108129/ninjarmm)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/108129/jira-service-management/vs/ninjarmm)
11. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.za.com/software/90863/sysaid)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/90863/91811/sysaid/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.za.com/software/9156/servicenow)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/9156/91811/servicenow/vs/jira-service-management)
13. **monday.com** — 4.6/5 (5726 reviews) — Project management software
    - [View profile](https://www.getapp.za.com/software/91734/monday-com)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91734/91811/monday-com/vs/jira-service-management)
14. **JumpCloud Directory Platform** — 4.6/5 (264 reviews) — A cloud directory platform for secure access to resources
    - [View profile](https://www.getapp.za.com/software/114127/jumpcloud-daas)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/114127/jira-service-management/vs/jumpcloud-daas)
15. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.za.com/software/113707/itglue)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/113707/jira-service-management/vs/itglue)
16. **TeamViewer ONE** — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
    - [View profile](https://www.getapp.za.com/software/90948/teamviewer)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/90948/91811/teamviewer/vs/jira-service-management)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.za.com/software/1336/solarwinds-service-desk)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/1336/91811/solarwinds-service-desk/vs/jira-service-management)
18. **N-sight RMM** — 4.3/5 (194 reviews) — Cloud-based remote monitoring and management platform
    - [View profile](https://www.getapp.za.com/software/109249/solarwinds-msp-rmm)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/109249/jira-service-management/vs/solarwinds-msp-rmm)
19. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.za.com/software/114883/isl-light)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/114883/jira-service-management/vs/isl-light)
20. **Automox** — 4.7/5 (152 reviews) — Cloud-based platform for patch management
    - [View profile](https://www.getapp.za.com/software/122679/automox)
    - [Compare vs JIRA Service Management](https://www.getapp.za.com/compare/91811/122679/jira-service-management/vs/automox)

## Related Categories

- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)
- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)
- [IT Asset Management Software](https://www.getapp.za.com/directory/325/it-asset-management/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/91811/jira-service-management)
- [View Product Profile](https://www.getapp.za.com/software/91811/jira-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91811/jira-service-management> |
| de-AT | <https://www.getapp.at/alternatives/91811/jira-service-management> |
| en | <https://www.getapp.com/customer-service-support-software/a/jira-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91811/jira-service-management> |
| en-AU | <https://www.getapp.com.au/alternatives/91811/jira-service-management> |
| en-CA | <https://www.getapp.ca/alternatives/91811/jira-service-management> |
| en-GB | <https://www.getapp.co.uk/alternatives/91811/jira-service-management> |
| en-IE | <https://www.getapp.ie/alternatives/91811/jira-service-management> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91811/jira-service-management> |
| en-SG | <https://www.getapp.sg/alternatives/91811/jira-service-management> |
| en-ZA | <https://www.getapp.za.com/alternatives/91811/jira-service-management> |
| es | <https://www.getapp.es/alternatives/91811/jira-service-management> |
| es-CL | <https://www.getapp.cl/alternatives/91811/jira-service-management> |
| es-CO | <https://www.getapp.com.co/alternatives/91811/jira-service-management> |
| es-MX | <https://www.getapp.com.mx/alternatives/91811/jira-service-management> |
| fr | <https://www.getapp.fr/alternatives/91811/jira-service-management> |
| fr-BE | <https://fr.getapp.be/alternatives/91811/jira-service-management> |
| fr-CA | <https://fr.getapp.ca/alternatives/91811/jira-service-management> |
| nl | <https://www.getapp.nl/alternatives/91811/jira-service-management> |
| nl-BE | <https://www.getapp.be/alternatives/91811/jira-service-management> |
| pt | <https://www.getapp.com.br/alternatives/91811/jira-service-management> |
| pt-PT | <https://www.getapp.pt/alternatives/91811/jira-service-management> |

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