How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
What are the top 5 alternatives to Zendesk Suite?
Top 20 alternatives
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Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
Business size
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Pricing
Starting from:
US$0,00
- Free Version
- Free Trial
Value for Money
4,3
0.1
Overview
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
Read more about HelpDesk
Business size
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Pricing
Starting from:
US$29,00
- Free Version
- Free Trial
Value for Money
4,4
0.2
Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
Business size
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Pricing
Starting from:
US$60,00
- Free Version
- Free Trial
Value for Money
4,5
0.3
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,0
0.2
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
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Overview
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
Read more about SupportBee
Business size
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Pricing
Starting from:
US$13,00
- Free Version
- Free Trial
Value for Money
4,3
0.1
Overview
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need.
Read more about Salesforce Experience Cloud
Business size
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Pricing
Starting from:
US$5,00
- Free Version
- Free Trial
Value for Money
3,9
0.3
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Business size
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M
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Pricing
Starting from:
US$15,00
- Free Version
- Free Trial
Value for Money
4,4
0.2
Overview
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
Read more about Freshchat
Business size
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Pricing
Starting from:
US$15,00
- Free Version
- Free Trial
Value for Money
4
0.2
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.
Start with a 14-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
Business size
S
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Pricing
Starting from:
US$9,00
- Free Version
- Free Trial
Value for Money
4,7
0.5
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
S
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,1
0.1
Overview
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.
Read more about Zingtree
Business size
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Pricing
Starting from:
US$0,00
- Free Version
- Free Trial
Value for Money
4,4
0.2
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
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Overview
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
Read more about UserVoice
Business size
S
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3,9
0.3
Overview
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized.
Get started with Front, today.
Read more about Front
Business size
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Pricing
Starting from:
US$19,00
- Free Version
- Free Trial
Value for Money
4,2
Overview
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do
Read more about Slack
Business size
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M
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Pricing
Starting from:
US$6,67
- Free Version
- Free Trial
Value for Money
4,5
0.3
Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Read more about Jira
Business size
S
M
L
Pricing
Starting from:
US$7,50
- Free Version
- Free Trial
Value for Money
4,3
0.1
Overview
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Read more about Zoho Social
Business size
S
M
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Pricing
Starting from:
US$15,00
- Free Version
- Free Trial
Value for Money
4,5
0.3
Overview
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.
Read more about Kayako
Business size
S
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Pricing
Starting from:
US$30,00
- Free Version
- Free Trial
Value for Money
3,8
0.4
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
Business size
S
M
L
Pricing
Starting from:
US$29,00
- Free Version
- Free Trial
Value for Money
4,4
0.2
Related categories
- Customer Service Software
- Knowledge Management Software
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs HubSpot CRM
- Zendesk Suite Vs HelpDesk
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs Salesforce Sales Cloud
- Zendesk Suite Vs JIRA Service Management
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs Salesforce Experience Cloud
- Zendesk Suite Vs Freshdesk
- Zendesk Suite Vs Freshchat
- Zendesk Suite Vs LiveAgent
- Zendesk Suite Vs Salesforce Service Cloud
- Zendesk Suite Vs Zingtree
