ProProfs Knowledge Base vs Connecteam
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Overview
ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n
ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$79.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Features
Total features 102
- 360 Degree Feedback
- @mentions
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Brainstorming
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorisation/Grouping
- Certification & Licensing
- Change Tracking
- Chat/Messaging
- Chatbot
- Checklists
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credential Management
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Decision Support Software
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- Electronic Forms
- Electronic Signature
- Email Alerts
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Plumbing Industry
- For Staffing Agencies
- For Vacation Rentals
- For the IT sector
- Forms Creation & Design
- Forms Management
- Framework Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Gantt/Timeline View
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- HIPAA Compliant
- HR Management
- Historical Reporting
- Home Health Care Management
- Housekeeping Management
- ISO Compliance
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Ideation
- Incident Management
- Interactive Content
- Interactive Learning
- Inventory Control
- Inventory Management
- Inventory Tracking
- Job Description Management
- Job Management
- Job Posting
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Labor Cost Reporting
- Labor Management
- Layout & Design
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Policy Management
- Leave Tracking
- Live Chat
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manager-to-Employee Recognition
- Mass Notifications
- Member Directory
- Membership Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Interface
- Mobile Learning
- Mobile Signature Capture
- Mobile Survey
- Mobile Time Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Property
- Multimedia Support
- Multiple Billing Rates
- NPS Survey Structure
- Negative Feedback Management
- Newsletter Management
- No-Code
- Offline Time Tracking
- On Call Scheduling
- Onboarding
- Online Booking
- Online Forums
- Online Time Clock
- Online Time Tracking Software
- Orientation Workflow Management
- Overtime Calculation
- Password Management
- Payroll Management
- Payroll Reporting
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Planning Tools
- Policy Management
- PowerPoint Conversion
- Pre-built Templates
- Predictive Analytics
- Preventive Maintenance
- Process Management
- Process/Workflow Automation
- Productivity Analysis
- Profile Change Approvals
- Profile Visibility Controls
- Progress Reports
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Pulse Surveys
- Punch card
- Question Branching
- Question Library
- QuickBooks Integration
- Quizzes
- Randomization
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recipe Management
- Recognition Tracking
- Recurring Appointments
- Recurring Tasks
- Relationship Mapping
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Allocation
- Resource Management
- Resource Scheduling
- Rewards Catalog
- Rewards Management
- Rich Text Editor
- Role-Based Permissions
- Rules-Based Workflow
- SCORM Compliance
- SEO Management
- SMS Messaging
- SSL Security
- Schedule Distribution
- Scheduled Messaging
- Scheduling
- Scoring
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Self Service Portal
- Self-paced Learning
- Service History
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Property
- Single Sign On
- Skill Testing
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Learning
- Social Media Integration
- Social Recognition
- Spreadsheet View
- Staff Management
- Status Tracking
- Stock Management
- Storyboarding
- Student Portal
- Sub-Task Management
- Summary Reports
- Supplier Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Board View
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Task/Project Tracking
- Team Calendars
- Technician Management
- Template Management
- Templates
- Territory Management
- Test/Quiz Creation
- Tests/Assessments
- Text Analysis
- Text Editing
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Time Tracking by Client
- Timesheet Management
- To-Do List
- Touch Screen
- Training Administration
- Training Management
- Transcripts/Chat History
- Transportation Management
- Trend Analysis
- Unified Directory
- Usage Tracking/Analytics
- User Management
- Vacation/Leave Tracking
- Variable Workforce
- Vehicle Tracking
- Vendor Management
- Version Control
- Video Management
- Virtual Keyboard
- Visual Analytics
- Visual Notifications
- WYSIWYG Editor
- Waitstaff Management
- Web Forms
- Web Notifications
- Website Integration
- Website Monitoring
- Widgets
- Wiki
- Work Order Management
- Workflow Configuration
- Workflow Management
- eCards
Total features 366
- 360 Degree Feedback
- @mentions
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Brainstorming
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorisation/Grouping
- Certification & Licensing
- Change Tracking
- Chat/Messaging
- Chatbot
- Checklists
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credential Management
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Decision Support Software
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- Electronic Forms
- Electronic Signature
- Email Alerts
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Plumbing Industry
- For Staffing Agencies
- For Vacation Rentals
- For the IT sector
- Forms Creation & Design
- Forms Management
- Framework Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Gantt/Timeline View
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- HIPAA Compliant
- HR Management
- Historical Reporting
- Home Health Care Management
- Housekeeping Management
- ISO Compliance
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Ideation
- Incident Management
- Interactive Content
- Interactive Learning
- Inventory Control
- Inventory Management
- Inventory Tracking
- Job Description Management
- Job Management
- Job Posting
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Labor Cost Reporting
- Labor Management
- Layout & Design
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Policy Management
- Leave Tracking
- Live Chat
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manager-to-Employee Recognition
- Mass Notifications
- Member Directory
- Membership Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Interface
- Mobile Learning
- Mobile Signature Capture
- Mobile Survey
- Mobile Time Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Property
- Multimedia Support
- Multiple Billing Rates
- NPS Survey Structure
- Negative Feedback Management
- Newsletter Management
- No-Code
- Offline Time Tracking
- On Call Scheduling
- Onboarding
- Online Booking
- Online Forums
- Online Time Clock
- Online Time Tracking Software
- Orientation Workflow Management
- Overtime Calculation
- Password Management
- Payroll Management
- Payroll Reporting
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Planning Tools
- Policy Management
- PowerPoint Conversion
- Pre-built Templates
- Predictive Analytics
- Preventive Maintenance
- Process Management
- Process/Workflow Automation
- Productivity Analysis
- Profile Change Approvals
- Profile Visibility Controls
- Progress Reports
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Pulse Surveys
- Punch card
- Question Branching
- Question Library
- QuickBooks Integration
- Quizzes
- Randomization
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recipe Management
- Recognition Tracking
- Recurring Appointments
- Recurring Tasks
- Relationship Mapping
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Allocation
- Resource Management
- Resource Scheduling
- Rewards Catalog
- Rewards Management
- Rich Text Editor
- Role-Based Permissions
- Rules-Based Workflow
- SCORM Compliance
- SEO Management
- SMS Messaging
- SSL Security
- Schedule Distribution
- Scheduled Messaging
- Scheduling
- Scoring
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Self Service Portal
- Self-paced Learning
- Service History
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Property
- Single Sign On
- Skill Testing
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Learning
- Social Media Integration
- Social Recognition
- Spreadsheet View
- Staff Management
- Status Tracking
- Stock Management
- Storyboarding
- Student Portal
- Sub-Task Management
- Summary Reports
- Supplier Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Board View
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Task/Project Tracking
- Team Calendars
- Technician Management
- Template Management
- Templates
- Territory Management
- Test/Quiz Creation
- Tests/Assessments
- Text Analysis
- Text Editing
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Time Tracking by Client
- Timesheet Management
- To-Do List
- Touch Screen
- Training Administration
- Training Management
- Transcripts/Chat History
- Transportation Management
- Trend Analysis
- Unified Directory
- Usage Tracking/Analytics
- User Management
- Vacation/Leave Tracking
- Variable Workforce
- Vehicle Tracking
- Vendor Management
- Version Control
- Video Management
- Virtual Keyboard
- Visual Analytics
- Visual Notifications
- WYSIWYG Editor
- Waitstaff Management
- Web Forms
- Web Notifications
- Website Integration
- Website Monitoring
- Widgets
- Wiki
- Work Order Management
- Workflow Configuration
- Workflow Management
- eCards
Integrations
- Disqus
- Freshdesk
- Google Analytics 360
- Google Calendar
- Gusto
- Jira
- LiveChat
- Lucidchart
- Microsoft Azure
- Olark
- Paychex Flex
- ProProfs Chat
- QuickBooks Payroll
- Salesforce Starter
- Slack
- Tidio
- Wix
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Disqus
- Freshdesk
- Google Analytics 360
- Google Calendar
- Gusto
- Jira
- LiveChat
- Lucidchart
- Microsoft Azure
- Olark
- Paychex Flex
- ProProfs Chat
- QuickBooks Payroll
- Salesforce Starter
- Slack
- Tidio
- Wix
- Wufoo
- Xero
- Zapier
- Zendesk Suite
