ProProfs Knowledge Base vs Helpjuice
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Overview
ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n
ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees &...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$79.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$120.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.6/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Features
Total features 102
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Discovery
- CRM
- Calendar Management
- Catalog Management
- Change Tracking
- Chatbot
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Configuration Management
- Content Library
- Content Management
- Credential Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Decision Support Software
- Discussions/Forums
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- For the IT sector
- Forms Management
- Framework Management
- Full Text Search
- Gantt/Timeline View
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Mobile Alerts
- Mobile Interface
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Online Forums
- Password Management
- Pre-built Templates
- Predictive Analytics
- Process Management
- Process/Workflow Automation
- Project Tracking
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Relationship Mapping
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- SSL Security
- Search/Filter
- Security Management
- Self Service Portal
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Trend Analysis
- User Management
- Version Control
- Visual Analytics
- WYSIWYG Editor
- Web Notifications
- Website Integration
- Website Monitoring
- Widgets
- Wiki
- Workflow Management
Total features 55
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Discovery
- CRM
- Calendar Management
- Catalog Management
- Change Tracking
- Chatbot
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Configuration Management
- Content Library
- Content Management
- Credential Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Decision Support Software
- Discussions/Forums
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- For the IT sector
- Forms Management
- Framework Management
- Full Text Search
- Gantt/Timeline View
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Mobile Alerts
- Mobile Interface
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Online Forums
- Password Management
- Pre-built Templates
- Predictive Analytics
- Process Management
- Process/Workflow Automation
- Project Tracking
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Relationship Mapping
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- SSL Security
- Search/Filter
- Security Management
- Self Service Portal
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Trend Analysis
- User Management
- Version Control
- Visual Analytics
- WYSIWYG Editor
- Web Notifications
- Website Integration
- Website Monitoring
- Widgets
- Wiki
- Workflow Management
Integrations
- ASTRA
- AUDITWorks
- Contact Cloud
- Disqus
- Freshdesk
- Google Analytics 360
- Google Drive
- Intercom
- Jira
- LiveChat
- Lucidchart
- Microsoft Azure
- Microsoft SharePoint
- Microsoft Teams
- Olark
- ProProfs Chat
- Salesforce Platform
- Salesforce Starter
- Shopify
- Slack
- Squarespace
- Tidio
- WordPress
- Wufoo
- Zapier
- Zendesk Suite
- ASTRA
- AUDITWorks
- Contact Cloud
- Disqus
- Freshdesk
- Google Analytics 360
- Google Drive
- Intercom
- Jira
- LiveChat
- Lucidchart
- Microsoft Azure
- Microsoft SharePoint
- Microsoft Teams
- Olark
- ProProfs Chat
- Salesforce Platform
- Salesforce Starter
- Shopify
- Slack
- Squarespace
- Tidio
- WordPress
- Wufoo
- Zapier
- Zendesk Suite
