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Sprinklr vs HeyOrca

Sprinklr

4.2 (85)
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HeyOrca

4.5 (22)
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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
HeyOrca is a cloud-based social media planning platform designed to assist marketing agencies with content planning and publishing. Key features include approval workflows, an editorial calendar, campaign management, social analytics, activity dashboard, and collaboration tools.
HeyOrca is a cloud-based social media planning platform designed to assist marketing agencies with content planning and publishing. Key features...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$249.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$149.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(85)

Ease of Use

3.8/ 5

Features

4.3/ 5

Customer Service

4.0/ 5

Value for Money

3.9/ 5
Read all reviews

Overall rating

4.5 /5
(22)

Ease of Use

4.5/ 5

Features

4.3/ 5

Customer Service

4.7/ 5

Value for Money

4.6/ 5
Read all reviews

Total features 141

  • @mentions
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Advocate Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Behavior Analytics
  • Benchmarking
  • Brand Guidelines
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Communication
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Dynamic Content
  • Editorial Calendar
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • For Sales/Marketing
  • For iPad Devices
  • Gamification
  • Help Desk Management
  • Image Editing
  • Image Library
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Keyword Filtering
  • Knowledge Base Management
  • Language Detection
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Access
  • Online Forums
  • Online Voice Transmission
  • Performance Metrics
  • Post Scheduling
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Publish Scheduling
  • Query Suggestions
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Strategic Planning
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • User Management
  • Version Control
  • Virtual Assistant
  • Workflow Management

Total features 28

  • @mentions
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Advocate Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Behavior Analytics
  • Benchmarking
  • Brand Guidelines
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Communication
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Dynamic Content
  • Editorial Calendar
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • For Sales/Marketing
  • For iPad Devices
  • Gamification
  • Help Desk Management
  • Image Editing
  • Image Library
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Keyword Filtering
  • Knowledge Base Management
  • Language Detection
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Access
  • Online Forums
  • Online Voice Transmission
  • Performance Metrics
  • Post Scheduling
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Publish Scheduling
  • Query Suggestions
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Strategic Planning
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • User Management
  • Version Control
  • Virtual Assistant
  • Workflow Management
  • Adjust
  • Adobe Analytics
  • Adobe Commerce
  • Adobe Experience Manager
  • AppsFlyer
  • Aprimo Digital Asset Management
  • BL.INK
  • Bazaarvoice
  • Beckon
  • Bitly
  • Box
  • Bynder
  • Canary
  • Corezoid Process Engine
  • Coveo Relevance Cloud
  • DaveAI
  • Discourse
  • Domo
  • Dropbox Business
  • Filestack
  • FormAssembly
  • Freshdesk
  • Freshsales
  • Google Analytics 360
  • Google Data Studio
  • Google Drive
  • Haptik
  • HubSpot Marketing Hub
  • Jive
  • Kochava
  • LinkedIn for Business
  • MS Dynamics
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • MediaValet
  • Mediaocean
  • Meta for Business
  • Microsoft Power BI
  • Microsoft Power BI - BI - JourneyTEAM (Reseller)
  • Netomi
  • Oracle Eloqua Marketing Automation
  • Oracle Responsys
  • Ozonetel
  • PowerReviews
  • SAP Ariba
  • SAP Service Cloud
  • Salesforce Service Cloud
  • Shopify
  • Shutterstock Editor
  • Sitecore
  • Slack
  • Snapchat
  • Socialive
  • Stripe
  • Tableau
  • Trustpilot
  • Twilio
  • Twitter/X
  • WordPress
  • Zendesk Suite
  • Adjust
  • Adobe Analytics
  • Adobe Commerce
  • Adobe Experience Manager
  • AppsFlyer
  • Aprimo Digital Asset Management
  • BL.INK
  • Bazaarvoice
  • Beckon
  • Bitly
  • Box
  • Bynder
  • Canary
  • Corezoid Process Engine
  • Coveo Relevance Cloud
  • DaveAI
  • Discourse
  • Domo
  • Dropbox Business
  • Filestack
  • FormAssembly
  • Freshdesk
  • Freshsales
  • Google Analytics 360
  • Google Data Studio
  • Google Drive
  • Haptik
  • HubSpot Marketing Hub
  • Jive
  • Kochava
  • LinkedIn for Business
  • MS Dynamics
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • MediaValet
  • Mediaocean
  • Meta for Business
  • Microsoft Power BI
  • Microsoft Power BI - BI - JourneyTEAM (Reseller)
  • Netomi
  • Oracle Eloqua Marketing Automation
  • Oracle Responsys
  • Ozonetel
  • PowerReviews
  • SAP Ariba
  • SAP Service Cloud
  • Salesforce Service Cloud
  • Shopify
  • Shutterstock Editor
  • Sitecore
  • Slack
  • Snapchat
  • Socialive
  • Stripe
  • Tableau
  • Trustpilot
  • Twilio
  • Twitter/X
  • WordPress
  • Zendesk Suite

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